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Frequently Asked Questions
The power is out and I smell something burning near my panel in Snellville. How fast can an electrician get here?
For a burning smell or complete power loss, treat it as an immediate safety hazard. From our dispatch near Snellville City Hall, we can typically reach homes in Wisteria Village within 8 to 12 minutes via US-78. Our priority is securing your home by identifying the source—often a failed breaker, overheated connection, or damaged wire—and making it safe. We carry common parts for panels from your era to implement a temporary fix if needed, followed by a permanent repair.
How can I prepare my Snellville home's electrical system for summer brownouts or an ice storm?
Georgia's summer peak demand and winter ice both threaten grid stability. For brownouts, which are low-voltage events, ensure major appliances are on dedicated circuits to prevent overloads. Consider a hardwired standby generator with an automatic transfer switch for essential circuits during prolonged outages. For ice storms, overhead service masts and lines are vulnerable; having an electrician inspect your mast head and connections for integrity before winter is prudent. Surge protection remains essential year-round.
My house in Wisteria Village was built in 1987 and the lights dim when the AC kicks on. Is the original wiring too old?
Your home's original NM-B Romex wiring is now nearly 40 years old. While the insulation may still be sound, the real issue is capacity. Electrical demands have skyrocketed since 1987, with high-draw appliances like air fryers, tankless water heaters, and multiple computers. The wiring itself isn't necessarily failing, but the 150A panel and circuit layout likely weren't designed for this simultaneous load, causing voltage drops like dimming lights. A full load calculation is the first step to see if your system can safely handle modern life.
My power comes in on a mast over the roof. What are the common issues with this setup in a suburban area like mine?
Overhead mast service, standard for Snellville homes built in the 80s, has specific failure points. The mast itself can corrode or be damaged by tree limbs, compromising the entrance. The weatherhead seal can degrade, allowing moisture into the service entrance cables, which leads to corrosion on your main lugs and bus bars. In heavy storms, this is also the most likely point for a lightning surge to enter. Regular visual inspection for rust, sagging, or cracked conduit is wise, and any issues here require immediate attention from a licensed electrician.
I have a 150-amp Federal Pacific panel from the 80s. Can I add a Level 2 EV charger or a new heat pump?
A Federal Pacific panel is a significant safety concern on its own, as these are known for faulty breakers that fail to trip during overloads. Adding a major load like a 240V EV charger or heat pump to this panel is not advisable. First, the recalled panel must be replaced with a modern, UL-listed unit. Then, a licensed electrician must perform a load calculation on your 150A service. Many 1980s homes need an upgrade to 200A to safely support these high-demand appliances without overloading the system.
I want to upgrade my panel. What permits do I need from Snellville, and does the work have to follow new code?
Any service panel upgrade requires a permit from the Snellville Planning & Development Department and a final inspection. As a Master Electrician licensed by the Georgia State Construction Industry Licensing Board, I handle this paperwork. The work must fully comply with the current NEC 2023, which may require adding AFCI breakers, updating grounding electrode conductors, or meeting new working space clearances. Using a licensed professional ensures the installation is permitted, inspected, and legal, which is also mandatory for Georgia Power to reconnect your service.
My smart lights and TV keep resetting during storms. Is this a problem with Georgia Power or my house wiring?
Frequent surges and flickering often stem from the utility grid, especially in our area which has a high lightning risk. However, your home's internal wiring is the first line of defense. Modern electronics are sensitive, and transient voltage from the Georgia Power lines can damage them if not properly filtered. Installing a whole-house surge protector at your main panel is a critical, code-recommended upgrade. It works with your existing AFCI breakers to clamp down on surges before they reach your devices.
We have huge trees over the power lines near City Hall. Could that be causing weird interference with my lights?
Absolutely. The heavy tree canopy common in Wisteria Village can directly impact electrical service. Branches rubbing against overhead service lines or primary feeders can cause arcing, which creates electromagnetic interference that manifests as flickering or buzzing lights in your home. This constant abrasion can also damage the weatherhead and service entrance cable at your roof. It's a two-part issue: Georgia Power should trim limbs near their lines, and a homeowner should have the entry point where their wires connect to the house inspected for wear.