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Andrews Home Improvements
Question Answers
Do I need a permit from the City of Cleveland to upgrade my electrical panel?
Yes, a permit from the City of Cleveland Planning and Building Department is legally required for a panel replacement or service upgrade. This ensures the work is inspected and complies with the current NEC 2020 code. As a licensee of the Georgia State Board of Electrical Contractors, I handle the entire permit process—application, scheduling inspections, and providing the final certification. This protects your investment and ensures your home's safety is documented for insurance and future resale.
Why do my lights flicker when Georgia Power has an issue? Are my smart devices at risk?
Flickering often points to a loose utility connection at the service entrance or a fault on Georgia Power's grid. Given the high lightning surge risk in our rolling foothills, these grid disturbances send damaging voltage spikes into your home. Modern smart home electronics are particularly sensitive to such surges. Installing a whole-house surge protector at your main panel is a critical defense, as plug-in strips alone cannot clamp these large, service-entrance transients.
I have overhead power lines to my house. What should I watch for?
Overhead service lines with a mast are standard here, but they expose your service entrance to weather and tree contact. Inspect the masthead where the utility lines connect for corrosion or physical damage. Also, check the service drop cable for sagging or wear. Ensuring the mast is securely anchored and the weatherhead is intact prevents water intrusion, which is a common cause of main panel corrosion and failure in our climate.
I have a Federal Pacific panel and want to add an EV charger. Is my 150A service enough?
A Federal Pacific panel is a known safety hazard due to its potential for not tripping during a fault. It must be replaced before adding any major load. Even with a new panel, a 1997-era 150A service may be insufficient for a Level 2 EV charger plus a modern heat pump, especially during our summer AC peaks. A load calculation is essential; upgrading to a 200A service is a common and prudent step to safely support future electrification, from EVs to induction cooking.
The power just went out and I smell something burning near the panel. Who can get here fast?
For an emergency like a burning smell, cut power at the main breaker and call us immediately. From the White County Courthouse, we can be en route via US-129 and typically reach most Downtown Cleveland addresses in 3-5 minutes. A burning odor often indicates a failing connection at a bus bar or breaker, which is a serious fire hazard. Do not restore power until a Master Electrician has inspected the panel and identified the source of the overheating.
Does the hilly terrain near the courthouse affect my home's electrical system?
The rolling foothills terrain can impact electrical health in two key ways. First, rocky or variable soil conditions complicate achieving a low-resistance connection for your grounding electrode system, which is vital for safety and surge dissipation. Second, heavy tree canopy common in these areas can cause interference on overhead service lines during high winds. We verify ground rod resistance and inspect masthead connections for wear to ensure your system handles these environmental factors.
How should I prepare my home's electrical system for winter ice storms and summer brownouts?
For winter lows near 24°F, ensure your heating system's circuit and emergency heat strips are inspected for safe operation. Summer brownouts from high AC demand cause low voltage, which can damage compressor motors. Beyond surge protection, consider a hardwired backup generator with a proper transfer switch. This ensures essential circuits for heat, refrigeration, and sump pumps remain online during an outage, protecting your home from freeze damage or flooding.
My Cleveland home was built in 1997. Is the original wiring still safe for today's electronics?
A home from 1997 is now 29 years old. Original NM-B Romex wiring from that era is code-compliant for its time, but many Downtown Cleveland homes with it now struggle with modern appliance loads. The sheer number of devices in a 2026 household—computers, large TVs, smart home hubs—creates cumulative loads that can overheat undersized circuits. An electrical health check can assess if your branch circuits need updating for capacity and if AFCI breakers, required by modern code, should be added for fire prevention.