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All American Generator Services
Q&A
My power comes from an overhead line to a mast on my roof. What are the common maintenance issues I should watch for?
Overhead service masts, common in Chatsworth Lake Manor, are exposed to the elements. Regularly inspect where the mast enters your roof for cracks in the weatherhead sealant, which can lead to water intrusion into your panel. Also, look for sagging or frayed service drop cables from the utility pole. Tree limbs contacting these lines are a fire risk and cause interference. Any work on the mast or service entrance cables requires a permit from LADBS and coordination with LADWP for a temporary disconnect.
I have an old 100-amp Federal Pacific panel. Can I safely add a Level 2 EV charger or a new heat pump to my house?
No, it is not safe to add those major loads to that specific setup. A Federal Pacific panel is a known fire hazard due to breakers that can fail to trip during an overload. Furthermore, a 100-amp service from 1971 lacks the capacity for a 40-50 amp EV charger or a heat pump's dedicated circuit. The required upgrade involves replacing the hazardous panel with a modern, code-compliant unit and likely increasing your service entrance capacity to 200 amps.
We live on a rocky hillside near Stoney Point. Could that be affecting our home's electrical grounding?
Absolutely. Rocky, dry soil presents a high-resistance path to ground, which can compromise your grounding electrode system. This is critical for surge protection and safety—fault current needs a low-resistance path to earth. We often need to drive additional ground rods or install a concrete-encased electrode (Ufer ground) to achieve the NEC-required 25-ohm resistance. Proper grounding is especially important in hillside areas where lightning-induced surges can travel along the terrain.
My power is completely out and I smell burning from my panel. How fast can an electrician get to my home near Stoney Point Park?
For a burning smell, we treat it as a potential fire hazard and dispatch immediately. From our staging area near Stoney Point, we use SR-118 for the fastest route, typically arriving within your 8-12 minute window. The first step is to safely de-energize the affected area at your main disconnect to prevent an arc flash. We then perform a thermal scan and physical inspection of the panel and breakers to locate the source of the overheating.
What permits and codes are involved if I need to replace my electrical panel in Los Angeles?
Panel replacement requires a detailed electrical permit from the Los Angeles Department of Building and Safety (LADBS). The installation must fully comply with the 2023 California Electrical Code, which mandates AFCI protection for most living areas and specific working clearances around the panel. As a CSLB-licensed electrical contractor, I handle the permit application, scheduling inspections, and providing the final certification. This process ensures the work is documented for home insurance and future sales, and most importantly, that it meets current safety standards.
My smart home devices keep resetting. Is this a problem with LADWP's power quality or something in my house?
While LADWP provides stable power, minor grid fluctuations are common. Sensitive electronics like smart home hubs and computers are vulnerable to these micro-surges. Our low lightning risk in Chatsworth means major surges are rare, but daily utility switching can cause issues. The problem often originates inside your home; an outdated panel with poor connections or a lack of whole-house surge protection at the main panel allows these disturbances to damage equipment. Installing a Type 1 or Type 2 surge protective device is a standard recommendation.
My Chatsworth Lake Manor home was built in 1971. Why do my lights dim when the air conditioner and microwave are on at the same time?
Your home's electrical system is now 55 years old, designed for the demands of 1971. The original NM-B Romex wiring and 100-amp service panel were not intended for today's high-draw appliances, such as modern air conditioners, induction cooktops, and multiple large-screen TVs. This leads to voltage drop, causing lights to dim and putting stress on the entire system. Upgrading the service panel and evaluating branch circuit capacity is often the necessary solution for safety and reliability.
How should I prepare my home's electrical system for summer brownouts and the occasional winter freeze?
For summer peaks, ensure your air conditioning condenser's electrical disconnect and wiring are in good condition, as brownouts strain motors. Consider a hard-wired generator interlock kit for essential circuits during extended outages. Winter preparation focuses on protecting outdoor receptacles and irrigation system wiring from our occasional sub-40°F temperatures with proper GFCI protection and in-use covers. A whole-house surge protector also safeguards electronics from voltage spikes when grid power is restored after any outage.