Top Emergency Electricians in Little Rock, AR, 72002 | Compare & Call
Koonce Electrical
Questions and Answers
How can I prepare my Little Rock home's electrical system for summer brownouts or winter ice storms?
For summer AC peaks that strain the grid, ensure your panel and breakers are in good condition to handle the continuous load. For winter ice storms that cause prolonged outages, a properly installed generator with a transfer switch is the solution. Never use a portable generator plugged into household outlets, as it can backfeed and electrocute utility workers. We can assess your panel's capacity and install a code-compliant backup system.
My power comes from an overhead line to a mast on my roof. What are the common issues with this setup in a suburban area?
Overhead service masts, common in Hillcrest, are exposed to the elements. Over decades, wind, ice, and sun can degrade the weatherhead and mast, allowing water to enter the conduit and corrode wires. The connection at the utility's drop can also loosen. We check the integrity of the mast, the service cable, and the grounding electrode system during any major panel upgrade or if you're experiencing intermittent outages.
I'm worried about permits and codes for a panel upgrade. Is that something my electrician handles?
Absolutely. A Master Electrician licensed by the Arkansas Department of Labor and Licensing will handle all required permits with the Little Rock Planning and Development Department. All work must comply with the current NEC 2020, which includes requirements for AFCI breakers and updated grounding. Our role is to manage the entire process—from the initial safety inspection and application to the final utility coordination and inspection sign-off—so you don't have to navigate the red tape.
I have an old 100-amp panel and want to add a heat pump and an EV charger. Is my current electrical system safe for that?
Unfortunately, no. A 1979-vintage 100-amp service is already near its limit with today's basic loads. Adding a Level 2 EV charger (requiring 30-50 amps) and a heat pump would demand a service upgrade to 200 amps. Furthermore, if your panel is the recalled Federal Pacific brand, it presents a significant fire risk and must be replaced immediately, regardless of your upgrade plans. These two projects are typically combined into one for safety and efficiency.
My Hillcrest home's wiring is from the 70s. Why do my lights dim when I run the microwave and air conditioner together?
A home built in 1979 is now 47 years old, and its original wiring was designed for far fewer appliances than a modern household uses. The NM-B Romex cable itself is safe, but the 100-amp service panel, combined with circuits that may now serve many more outlets, is simply overloaded. This dimming is a classic sign of voltage drop under load, indicating your system is struggling to meet 2026-level electrical demand safely.
We have a lot of tall trees and rolling hills in Hillcrest. Could that be affecting my home's power quality?
Yes, the terrain can have a direct impact. The rolling hills mean utility lines often follow contours, which can stress connections. More critically, the heavy tree canopy common near War Memorial Stadium leads to frequent limb contact with overhead service drops. This causes intermittent faults, flickering lights, and can even damage appliances. A qualified inspection can determine if issues originate at the utility's line or within your own service entrance.
My smart TVs and modems keep resetting during storms. Is this from Entergy Arkansas's grid, and what can I do?
Frequent lightning in our region creates high surge risk on the Entergy grid, which can send damaging spikes into your home. While some flickering is normal, repeated resets of sensitive electronics indicate inadequate surge protection. A whole-house surge protector installed at your main panel is the first line of defense, far superior to power strips alone. This is a critical investment to protect modern smart home systems.
I've lost power and smell something burning near my electrical panel. How fast can an electrician get to me near War Memorial Stadium?
For a potential fire hazard like a burning smell, we treat it as a priority dispatch. From our base near War Memorial Stadium, we can typically be en route within minutes and use I-630 to reach most Hillcrest addresses in 8 to 12 minutes. The first step is to shut off the main breaker if it's safe to do so, then we'll diagnose the source, which is often a failing breaker or overheated connection.