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Crews Electrical
Harry Electrical
Common Questions
My new TV and computer reboot during storms. Is this a problem with my house or Appalachian Power?
It's typically a grid interaction issue. Appalachian Power's overhead lines in our area are exposed to moderate surge risks from seasonal ice storms and lightning. These transient surges travel into your home and can damage sensitive electronics. While the utility manages the grid, protecting your equipment requires a whole-house surge protector installed at your main panel, which defends against both external strikes and internal surges from appliances.
What does having an overhead service line mean for my home's electrical reliability?
Overhead service, common here, means your power arrives via a mast on your roof. This exposes the service entrance conductors to weather, falling limbs, and animal contact. It requires periodic inspection for wear. The advantage is accessibility for utility repairs. For homeowners, ensuring the mast, weatherhead, and service cable are secure is key to preventing water intrusion and service drops, especially on older homes.
I smell something burning from an outlet and my power is out. How fast can an electrician get to my house near the Mercer County Courthouse?
For a burning smell with no power, treat it as an immediate fire risk and call 911 first. For electrical dispatch, starting from the Courthouse, we use US-460 for primary access, reaching most Highland Park addresses within that 5-8 minute window. Our priority is securing the panel to prevent an electrical fire before any diagnostic work begins.
I want to add a heat pump and maybe an EV charger later. Can my 1958 home with the old 100-amp panel handle it?
Safely, no. Your 100-amp service is already at capacity for a 1958 home's baseline. Adding a heat pump or a Level 2 EV charger would require a service upgrade to 200 amps, which is a standard for modern electrification. This is especially critical if your panel is a Federal Pacific brand, as those have known failure rates and must be replaced for any major upgrade to be safe and code-compliant.
We live on a rocky hillside near the Courthouse. Could that affect our home's electrical grounding?
Absolutely. Rocky soil has high electrical resistance, which can compromise the effectiveness of your grounding electrode system. A proper ground is non-negotiable for safety and surge protection. We often need to drive longer grounding rods or use multiple rods to achieve the low-resistance path required by code. This terrain also means overhead service lines may be more susceptible to tree contact and ice damage.
I heard I need a permit to change my electrical panel. What does the Mercer County Building Commission require?
Any panel replacement or service upgrade requires a permit and inspection from the Mercer County Building Commission. This ensures the work meets NEC 2020 code, which West Virginia has adopted. As a licensed master electrician, I handle the permit paperwork and schedule the final inspection with the State Fire Marshal's Office. This process isn't red tape; it's a vital third-party verification that your home's electrical heart is safe.
How can I prepare my home's electrical system for the winter ice storms and cold snaps we get here?
Winter preparedness focuses on reliability during heating surges. Have your heating system and its dedicated circuits inspected before the season. Consider a hardwired backup generator with a proper transfer switch, as portable units are a major fire hazard if connected incorrectly. For electronics, ensure you have that whole-house surge protection, as ice storms often cause flickering power that can degrade devices over time.
My lights dim when the fridge or microwave kicks on in my Highland Park home. Is this because the wiring is just too old?
It's likely a capacity issue, not just age. Your cloth-jacketed copper wiring, originally installed in 1958, is now 68 years old and was never intended for today's appliance loads. A 100-amp panel was considered generous then, but modern kitchens and home offices demand much more. The wiring itself may be brittle, and the entire system lacks the capacity for simultaneous high-draw devices, causing voltage drop you see as dimming lights.