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Service Electric
TM Electric Motor & Controls
Common Questions
I have a 100-amp panel from the 1950s. Can I install a Level 2 EV charger or a modern heat pump system?
Safely installing a Level 2 EV charger or a heat pump in a home with original 1957 infrastructure is difficult and typically requires a service upgrade. A 100-amp panel lacks the spare capacity for these high-demand appliances. Furthermore, if your panel is a Federal Pacific brand, it must be replaced immediately due to known failure and fire hazards, making the upgrade both a safety necessity and a capacity requirement.
How should I prepare my Superior home's electrical system for a -25°F winter ice storm?
Winter heating surges and ice storm-related outages are the peak season challenges here. Beyond having an emergency kit, consider a professionally installed generator with a transfer switch to maintain heat and sump pumps. Also, ensure your service mast and overhead lines are clear of ice-laden tree branches. A surge protector safeguards your furnace control board and other electronics from power restoration spikes.
My power comes from an overhead line to a mast on my roof. What should I watch for with this setup?
Overhead service masts, common in Superior, require attention. Inspect where the mast penetrates your roof for signs of rust, leaks, or physical damage from weather or animals. Ensure the mast is securely anchored and that the utility's service drop cable has proper clearance from trees. Any sagging or damage to this entrance cable should be reported to your utility provider immediately for repair.
The power is out and I smell something burning in my panel. How fast can an electrician get to me in Superior?
For a potential fire hazard like a burning smell, we dispatch immediately. From a start point near Barkers Island, we can typically reach homes in the East End via US-2 within 8 to 12 minutes. Our first priority is ensuring your safety by cutting power to the affected area and diagnosing the source, which is often an overloaded circuit or a failing breaker in an older panel.
My smart TV and computer keep resetting during storms. Is this a problem with Superior Water, Light and Power?
While the utility provides stable power, the grid in our region faces moderate surge risk from seasonal ice storms and lightning on the Lake Superior shoreline. These transient voltage spikes can bypass basic power strips and damage sensitive electronics. Installing a whole-house surge protector at your service entrance is the professional solution to filter these surges before they reach your devices.
Does living on the Lake Superior shoreline plains affect my home's electrical grounding or wiring?
The moist, sandy soil common along the shoreline near Barkers Island can impact grounding electrode resistance. A proper ground is critical for safety and surge protection. We often perform ground resistance tests during inspections to ensure your system meets NEC 2023 standards. Additionally, the open terrain can make overhead service lines more exposed to wind and ice, warranting regular visual checks of your service mast for integrity.
I want to upgrade my electrical panel. What permits do I need from the City of Superior, and does the work require a licensed electrician?
All major electrical work like a panel upgrade requires a permit from the City of Superior Building Inspection Department and must be performed by a master electrician licensed by the Wisconsin Department of Safety and Professional Services. We handle the permit application and scheduling of inspections, ensuring the installation complies with NEC 2023. This process guarantees your system is safe, insurable, and adds value to your home.
My East End Superior home was built in 1957. Why do my lights dim when I use the microwave or air conditioner?
A 69-year-old electrical system is the likely cause. Your cloth-jacketed copper wiring from 1957 was designed for a few lamps and an appliance or two, not the 2026 standard of multiple high-draw devices. The insulation on that original wiring becomes brittle over time, increasing fire risk. Your 100-amp panel, while adequate for its era, is now strained by modern kitchens, electronics, and HVAC systems operating simultaneously.