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FAQs
Our lights in Fontana flicker during thunderstorms. Is this a problem with Alliant Energy or something in my house?
Flickering during seasonal thunderstorms is often a grid issue caused by Alliant Energy's lines reacting to wind, lightning, or tree contact. However, it highlights a vulnerability inside your home. These voltage sags and surges can degrade sensitive electronics like computers, smart TVs, and network equipment. Installing a whole-house surge protector at your main service panel is a critical defense. It works with your existing AFCI and GFCI breakers to clamp damaging surges before they reach your appliances.
We live in the rolling glacial topography near the lake. Could the soil affect our home's electrical grounding?
Yes, the rocky and variable soil common in Fontana's glacial terrain can challenge a proper grounding electrode system. Ground rods need to make low-resistance contact with the earth to safely dissipate fault currents, which can be difficult in shallow or rocky soil. An electrician may need to drive rods deeper, use multiple rods, or employ alternative grounding methods to meet NEC requirements. Poor grounding can lead to erratic breaker operation, equipment damage, and is a safety risk during a lightning strike or utility surge.
How should I prepare my Fontana home's electrical system for a -10°F ice storm or a summer brownout?
Extreme cold strains heating systems and can lead to ice accumulation on overhead service lines, risking an outage. For summer, high AC use can cause grid brownouts. A professionally installed standby generator with an automatic transfer switch is the most robust solution for both scenarios, ensuring sump pumps, furnaces, and refrigerators stay on. As a more immediate step, ensure your service mast and overhead connections are secure, and consider adding surge protection to safeguard electronics from the voltage fluctuations common during these events.
Our Fontana-on-Geneva Lake Central home was built in 1974 and the lights dim when the microwave runs. Is our original wiring just too old?
A home with 52-year-old NM-B Romex wiring is likely struggling because its circuits weren't designed for today's concurrent loads. Kitchens and laundry rooms from that era typically have far fewer dedicated circuits than a modern home requires for appliances like air fryers, espresso machines, and large refrigerators. This can cause voltage drops, noticeable as dimming lights, and may overload the wiring insulation over time. An assessment of your 100-amp panel's circuit layout is the first step to safely redistributing these 2026 power demands.
Our power comes from an overhead line to a mast on the roof. What should I watch for with this type of service?
Overhead mast service, common in our area, is exposed to the elements. Visually inspect where the utility drop connects to your mast head for any fraying or damage, especially after severe weather. Ensure the mast itself is securely mounted and not pulling away from the house, as this can stress the entrance cables. Keep tree branches trimmed well back from the service drop lines. The most common failures we see are at the weatherhead connection or where the conduit enters the meter base, which require professional repair to maintain a watertight seal.
I want to upgrade my electrical panel. What do I need to know about permits with the Village of Fontana?
A panel upgrade always requires a permit from the Village of Fontana Building and Zoning Department, and the work must be performed by a master electrician licensed by the Wisconsin Department of Safety and Professional Services. The inspection ensures the installation complies with the current NEC 2020 code, which includes requirements for AFCI protection, working space clearances, and proper grounding. As your electrician, we handle the permit paperwork, scheduling, and ensure the system passes inspection, giving you a permanent record of the upgrade for your home's files and future sales.
We have an old Federal Pacific panel and want to add a heat pump. Is our 100-amp service from 1974 even safe for this upgrade?
A Federal Pacific panel is a significant safety concern on its own, as these are known for breakers that can fail to trip during an overload, creating a fire hazard. Adding a heat pump's substantial load to an already maxed-out 100-amp service is not advisable. Most modern heat pump systems, like Level 2 EV chargers, require a dedicated 30-50 amp circuit and a panel with stable, code-compliant breakers. The necessary first step is a full service upgrade to at least 200 amps and the replacement of the Federal Pacific panel with a modern, UL-listed unit.
The power is out and I smell something burning near my panel. How fast can an electrician get to my house near Reid Park?
For an emergency like a burning smell, which indicates an active fault, we treat it as a priority dispatch. From our central location, we can typically be at a home near Reid Park in 5 to 8 minutes, using WI-67 for the fastest route. Your immediate action should be to go to your main service panel and shut off the power at the main breaker if it is safe to do so. This can prevent further damage or fire risk until we arrive to diagnose the issue, which is often a failing breaker or overheated connection.