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FAQs
I smell something burning from an outlet in my Northwood house. Who can get here fast?
A burning smell is an immediate fire hazard that requires shutting off power at the main breaker. Our service trucks are dispatched from near Stephen F. Austin State University. Using US-59, we can typically reach homes in the Northwood area within that 8-12 minute window. Please call for emergency service and do not use the affected outlet.
How can I prepare my Nacogdoches home's electrical system for summer brownouts and winter ice storms?
For summer peaks, ensure your AC condenser is on a dedicated, properly sized circuit and consider an energy audit to reduce strain on your 100A panel. For winter preparedness, a professionally installed manual transfer switch and generator inlet lets you safely back up essential circuits during prolonged outages caused by ice. These upgrades, coupled with the whole-house surge protection mentioned earlier, address both major seasonal threats in our climate.
My smart TV and router keep getting fried during Nacogdoches thunderstorms. Is this an AEP Texas grid problem?
While AEP Texas manages the grid, Nacogdoches has a high lightning strike density, making whole-house surge protection essential. Utility-side surges can overwhelm basic power strips. Installing a Type 1 surge protective device at your main service panel, combined with Type 2 protection inside, creates a layered defense. This is the most effective way to protect sensitive modern electronics from the region's frequent electrical storms.
We have huge trees over our power line near the university. Could that be causing our intermittent power issues?
The heavy tree canopy common in Northwood, especially near Stephen F. Austin State University, is a frequent culprit. Branches rubbing on overhead service drops can cause momentary faults, leading to flickering lights. Furthermore, tree root systems in our soil can disrupt grounding electrode conductors, compromising your home's protection against surges. An inspection can check for physical damage to the masthead and test your grounding system's integrity.
My 1983 Northwood home in Nacogdoches has flickering lights when I run my air fryer and computer. Are my old wires just worn out?
Your home's original NM-B Romex wiring is now 43 years old. While the insulation can degrade, the more pressing issue is capacity. Homes from 1983 were designed for a fraction of today's appliance load. Your 100A panel, typical for the era, is likely overloaded by modern 2026 kitchens and home offices. An electrical evaluation can determine if you need a panel upgrade and new circuits to handle these simultaneous demands safely.
My power comes from an overhead line on a pole. What should I know about maintaining that connection?
With an overhead mast service, the weatherhead and service entrance cables are your responsibility from the connection point onward. These components are exposed to sun, wind, and the tree canopy we discussed. Look for cracked conduit, frayed cables, or a loose mast where it enters your house. Any damage here can let moisture into your main panel, creating a serious hazard. This point of entry should be part of a routine electrical safety inspection.
I want to upgrade my electrical panel. What permits are needed with the Nacogdoches Building Inspections Department?
A service upgrade or panel replacement always requires a permit from the Nacogdoches Building Inspections Department, as it must comply with the 2020 NEC and local amendments. As a Master Electrician licensed by the Texas Department of Licensing and Regulation (TDLR), I handle the permit application, scheduling, and coordination for the inspection. This ensures the work is documented correctly for safety and for future home sales, keeping everything above board.
I heard Federal Pacific panels are dangerous. I have one and want to add an EV charger. What do I need to do?
You've heard correctly. Federal Pacific Stab-Lok panels have a known failure rate and are not recommended for any new loads, including an EV charger. Your existing 100A service from 1983 is also insufficient for a Level 2 charger, which often requires a 50-amp circuit alone. The process starts with replacing the hazardous panel and almost certainly requires a service upgrade to 200A. This provides the safe, modern capacity needed for an EV charger and future heat pumps.