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Star Plumbing and Electrical
FAQs
My smart TV and computer keep getting fried during storms. Is this an Oncor grid problem or my house?
The Oncor grid in our rolling plains area experiences high surge risk from frequent lightning. While the utility manages large-scale surges, the final defense for your sensitive electronics is your home's internal protection. A whole-house surge protector installed at your main service panel is now a code-recommended best practice. It works in tandem with point-of-use protectors to create a layered defense, clamping dangerous voltage spikes before they can damage expensive smart home systems and appliances.
I have an old 100-amp panel and want to add an electric car charger. Is my 1971 home's system safe for this?
Adding a Level 2 EV charger or a modern heat pump to a 1971-era, 100-amp service is typically not safe or feasible without a major upgrade. These devices require dedicated, high-amperage circuits that your current panel likely cannot accommodate. Furthermore, if your panel is a Federal Pacific brand, it presents a known and serious fire risk due to faulty breakers that can fail to trip during an overload. A full service upgrade to 200 amps is the necessary first step to safely support these modern loads.
How can I prepare my Graham home's electrical system for summer brownouts and winter ice storms?
Summer AC peaks strain the grid, and winter ice can bring down lines. For brownouts, consider installing a hardwired automatic transfer switch with a standby generator to keep critical circuits like refrigeration and medical equipment running. Ensure your generator is properly sized and installed with a permit to avoid backfeeding, which is illegal and deadly to utility workers. Proactive surge protection is also critical, as power returning after an outage often comes with damaging spikes.
My overhead service mast was damaged in a windstorm. What's involved in repairing it?
Repairing an overhead service mast or weatherhead is a permitted utility-interconnection project. The work involves coordinating a temporary power disconnect with Oncor, replacing the mast and conduit to current code standards for height and strength, and then having the utility reconnect. Given Graham's weather, the mast assembly must be rated to withstand high winds and ice loading. All this work falls under the jurisdiction of the City of Graham Building Inspections Department and requires a licensed electrician to ensure the new installation is safe and compliant.
The power just went out and I smell burning near my panel. Who can get here fast in Graham?
A burning odor indicates an active electrical fault that requires immediate, professional attention. From the Young County Courthouse, a qualified electrician can be at your Downtown Graham home in 5-8 minutes using TX-16. Do not attempt to reset breakers or investigate the panel yourself, as this could be a fire hazard. The priority is a safe shutdown and diagnosis by a master electrician who can assess damage to the bus bars or wiring before safely restoring power.
Does the rocky, rolling soil near the courthouse affect my home's electrical grounding?
Yes, terrain directly impacts grounding efficacy. The rocky soil common in the Downtown Graham area has high resistivity, meaning it doesn't conduct electricity as well as moist, loamy soil. This can compromise your grounding electrode system, which is essential for safely dissipating fault currents and stabilizing voltage. A master electrician can perform a ground resistance test and may need to install additional grounding rods or a concrete-encased electrode (ufer ground) to achieve a low-resistance path to earth, as required by code.
I want to upgrade my electrical panel. What permits and codes apply in Graham, Texas?
In Graham, any panel replacement or service upgrade requires a permit from the City of Graham Building Inspections Department and must be performed by an electrician licensed by the Texas Department of Licensing and Regulation. The work will be inspected to ensure it meets the current NEC 2020 code, which includes requirements for AFCI breakers for living areas and specific working clearances around the panel. Handling this red tape is a core part of our job; a legitimate contractor will pull all necessary permits and schedule the required inspections to ensure your system is legal and safe.
My 55-year-old house in Downtown Graham has original wiring. Why do the lights dim when my new appliances run?
Your electrical system, installed around 1971, was designed for a different era. Modern 2026 kitchens and home offices demand significantly more power than a 100-amp service with 55-year-old NM-B Romex was ever meant to handle. The wire insulation degrades over decades, and the entire circuit capacity is often insufficient for today's simultaneous loads, leading to voltage drop you see as dimming lights. This isn't just an inconvenience; it's a sign the system is being taxed beyond its safe, designed limits.