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Grace Electric & Services
Questions and Answers
How can I prepare my home's electrical system for a winter ice storm in Shrewsbury?
Winter lows around 15°F and ice storms put a heavy strain on heating systems and increase the risk of prolonged outages. First, have an electrician verify your service mast and overhead connections are secure. For backup, a permanently installed standby generator with an automatic transfer switch is the safest and most reliable option. As a critical interim step, install a generator interlock kit on your main panel; this is a code-compliant device that allows you to safely back-feed power from a portable generator without the extreme danger of backfeeding into the utility lines.
What does having an overhead service mast mean for my home's electrical setup?
An overhead mast service means your power comes from utility lines attached to a pole on your property. The mast is the pipe on your roof where the lines connect. This exposed setup makes it vulnerable to storm damage from falling branches or ice. It also clearly defines the ownership boundary: Met-Ed owns the lines up to the weatherhead on the mast, and you own everything from the mast down through the meter and into your main panel. Any repairs or upgrades to the mast, meter base, or panel require a licensed electrician and a permit from Shrewsbury Borough.
Could the woods around my house be affecting my electricity?
The dense woodlands and rolling hills around Shrewsbury Commons can impact electrical health in two ways. First, a heavy tree canopy near overhead service drops can cause interference and line noise during high winds. More critically, rocky or variable soil common in this terrain can challenge proper grounding. Your grounding electrode system is essential for safety, directing lightning and fault current safely into the earth. An electrician should test your ground resistance periodically to ensure it meets NEC standards.
What permits and codes are involved in replacing my electrical panel in Pennsylvania?
Panel replacement is strictly regulated. In Shrewsbury Borough, you must file for an electrical permit with the Borough Code Enforcement office before any work begins. The installation itself must comply with the 2023 National Electrical Code (NEC), which Pennsylvania has adopted. This ensures safety upgrades like AFCI breakers for living areas. Finally, the work must be performed by a licensed electrician registered with the Pennsylvania Department of Labor and Industry. As the Master Electrician, I handle the entire permit process, inspection scheduling, and compliance paperwork for you.
How fast can an electrician get here if I have no power or a burning smell?
From our dispatch near Shrewsbury Commons, we can typically be on the road in minutes. Using I-83, we reach most addresses within Shrewsbury Borough in 5 to 8 minutes for urgent calls like a loss of power or an electrical odor. That rapid response is critical for fire prevention and getting your lights back on safely. Always treat a burning smell from an outlet or panel as an emergency and shut off power at the main breaker if it's safe to do so.
Is my 1986 Federal Pacific panel dangerous, and can it handle an EV charger?
Federal Pacific Electric (FPE) panels have a known failure rate where breakers may not trip during an overload, creating a significant fire hazard. We recommend replacing them. Furthermore, a 100-amp panel from 1986 cannot safely support adding a Level 2 EV charger or a modern heat pump. Both require dedicated, high-amperage circuits. Installing either would necessitate a full service upgrade to at least 200 amps, which includes replacing the hazardous FPE panel with a new, code-compliant model.
Why do the lights dim when I turn on my microwave in my Shrewsbury Borough Center home?
Your home's electrical system is now 40 years old, dating back to 1986. The original NM-B Romex wiring and 100-amp service panel were designed for the typical load of that era, which didn't include multiple large-screen TVs, gaming PCs, and high-wattage kitchen appliances all running at once. Modern 2026 power demands can easily overload those original circuits, causing voltage drops you notice as dimming lights. It's a clear sign your system is reaching its capacity and should be evaluated.
My smart devices keep resetting during storms. Is this a Met-Ed power quality issue?
Met-Ed's overhead grid in our area is exposed to moderate surge risks from seasonal thunderstorms. These voltage spikes and brief outages are often the culprit behind reseting electronics. While the utility manages the main lines, protecting your home's sensitive equipment is your responsibility. A whole-house surge protector installed at your main panel is the most effective defense, clamping down on surges before they can reach your TVs, computers, and smart home hubs.