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Questions and Answers
My power comes from an overhead wire to a mast on my roof. What specific maintenance should I be doing?
Overhead mast service requires you to watch for two things. First, visually inspect the masthead where the utility wires connect to your house; look for rust, damage, or a loose connection. Second, ensure the pathway from the street is clear of growing tree branches that could abrade the lines during a storm. The utility owns the wire to your mast, but you own the mast, conduit, and weatherhead. Any damage or wear on your equipment is your responsibility to have repaired by a licensed electrician.
The outlet in my kitchen smells like it's burning. Who in Harrison, PA can get here fast?
A burning smell is a clear electrical emergency that needs immediate attention. Disconnect appliances on that circuit and turn off its breaker at the panel. From our shop near Harrison Hills Park, we can typically be at your door in Natrona Heights within 8 to 12 minutes, using PA-28 for the fastest route. Do not wait for visible smoke or sparks; prompt response is critical to prevent a fire from starting inside your walls.
How can I prepare my home's electrical system for an Allegheny County ice storm or a winter brownout?
Winter on the Allegheny plateau brings two main threats: physical damage from ice and strain on the grid from heating surges. For ice storms, ensure your masthead and service drop are clear of overhanging tree limbs. For brownouts, a hardwired standby generator with an automatic transfer switch is the gold standard for seamless backup power. At a minimum, have a licensed electrician install a generator interlock kit on your panel for safe portable generator use. These steps protect both your home's integrity and your family's safety during extended outages.
I found a Federal Pacific panel in my basement. Is this a ticking time bomb, and can I even add an EV charger?
A Federal Pacific panel is a serious safety concern, not a minor issue. These panels are known for breakers that fail to trip during an overload, creating a major fire hazard. Your first priority should be a panel replacement. Regarding your EV charger, your existing 100-amp service from 1993 cannot safely support a Level 2 charger or a modern heat pump. A full service upgrade to 200 amps is almost always required, which will also let you replace that hazardous Federal Pacific equipment with a modern, code-compliant panel.
My home in Natrona Heights was built in 1993. The lights dim when the AC kicks on. Are my original wires just too old?
Your home's original NM-B Romex wiring is 33 years old now. That's not necessarily old for the wire itself, but it is a design from a different era. The real issue is capacity. Homes from the 90s were wired for a different set of appliances—modern loads like home servers, multiple large TVs, and high-wattage kitchen gadgets simply didn't exist. Your 100-amp panel, which was standard then, is likely maxed out. The dimming lights are a classic sign of voltage drop, indicating your system is struggling to meet 2026-level demand.
We live on the rolling hills near Harrison Hills Park. Could the terrain be causing our weird electrical issues?
The terrain can contribute in specific ways. The rocky, uneven soil common on the Allegheny plateau can complicate grounding electrode installation, potentially leading to poor grounding—a critical safety system. Furthermore, dense tree canopy in these rolling areas can cause interference on overhead service drops during high winds. An expert should test your grounding electrode system for resistance and inspect your masthead and service drop for wear or vegetation contact, which are common issues in our landscape.
My smart lights and modem keep resetting after storms. Is this a West Penn Power issue or something in my house?
This is likely a combination of both. West Penn Power's grid in our area faces moderate surge risk from seasonal thunderstorms. While they manage the main lines, the final defense for your electronics is your home's electrical system. Minor grid fluctuations that older appliances ignored can easily disrupt sensitive modern electronics. Installing a whole-house surge protector at your main panel is the professional solution. It creates a robust barrier, clamping damaging surges before they reach your smart devices and routers.
I want to upgrade my electrical panel. What do I need to know about permits and codes in Harrison Township?
Any panel upgrade or replacement requires a permit from the Harrison Township Building Code Department and must comply with the current NEC 2023 code. The process involves an application, rough-in inspection of the new panel installation, and a final inspection once all circuits are landed and labeled. As a master electrician licensed by the Pennsylvania Department of Labor & Industry, I handle this red tape for you. Proper permitting isn't bureaucracy; it's a vital third-party check ensuring the work meets all safety standards for your protection and insurance.