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Questions and Answers
My overhead service cable to the house looks old and saggy. Who is responsible for fixing it?
The overhead service drop, from the utility pole to your masthead, is typically maintained by AEP Ohio. The mast, weatherhead, and conduit attached to your house, however, are your responsibility as the homeowner. If the cable is sagging or the mast is pulling away from the structure, it often requires a licensed electrician to repair or replace the mast assembly before the utility can reconnect a new service drop. We coordinate this work regularly with the utility.
We have constant static on our landline. Could the flat terrain near Lima Memorial affect our electrical lines?
The flat agricultural plains around Highland Park generally provide stable grounding conditions, which is beneficial. However, interference like static on a landline is typically caused by improper bonding between communications wiring and your home's electrical grounding system, or by degraded telephone wiring itself. It can also indicate a shared neutral issue within your home's circuits. A diagnostic test of your premises wiring and grounding electrode system can isolate the source of the noise.
How can I prepare my home's electrical system for Lima's ice storms and summer brownouts?
For winter ice storms that can bring down lines, consider installing a manual transfer switch for a standby generator to safely back up essential circuits. Summer brownouts, caused by peak AC demand straining the grid, underscore the need for a properly sized and modern service panel to handle the load. In both seasons, ensuring your service mast, meter base, and grounding system are in good condition is a critical first step for resilience.
My new smart TV keeps resetting after storms. Is this an AEP Ohio grid issue or my house wiring?
Seasonal thunderstorms in our area create a moderate surge risk on the AEP Ohio grid, which can send damaging spikes into your home. While older wiring offers no protection, the problem is often a lack of defense at the point of entry. A whole-house surge protector installed at your main panel is the recommended solution to safeguard sensitive modern electronics from these external grid events, complementing any point-of-use surge strips you may have.
My Highland Park home's lights dim when the microwave runs. Is my old wiring the problem?
Your home's cloth-jacketed copper wiring, installed around 1955, is now over 70 years old. This original system was designed for a few lamps and an appliance or two, not the simultaneous demands of modern 2026 kitchens, home offices, and entertainment centers. The insulation can become brittle with age, and the entire 100-amp service lacks the capacity for today's cumulative loads, leading to voltage drop issues like dimming lights under load.
We found a Federal Pacific panel in our 1955 Lima home. Is it safe to add a car charger or heat pump?
No, it is not safe. Federal Pacific panels are a known fire hazard due to breakers that can fail to trip during an overload. Before considering any major addition like a Level 2 EV charger or heat pump, this panel must be replaced. Furthermore, your existing 100-amp service is almost certainly insufficient for those high-demand appliances; a full service upgrade to 200 amps is the standard, code-compliant prerequisite for such modern loads.
Do I need a permit from the city to replace my electrical panel, and will it be up to current code?
Yes, a permit from the City of Lima Building and Zoning Department is legally required for a panel replacement. This ensures the installation is inspected for safety and complies with the 2023 National Electrical Code (NEC), which is enforced in Ohio. As a master electrician licensed by the Ohio Construction Industry Licensing Board, I handle the permit process, schedule inspections, and ensure the final installation meets all modern standards for AFCI protection, grounding, and load calculation.
I've lost all power and smell something burning from an outlet. How fast can an electrician get here?
A burning smell indicates an active electrical fire hazard that requires immediate dispatch. From our base near the Lima Memorial Health System, we can typically reach any Highland Park address in 8 to 12 minutes using I-75 for rapid north-south transit. Your first action should be to go to your main panel and shut off the power to the affected circuit, if it is safe to do so, while you wait for us to arrive and diagnose the fault.