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Frequently Asked Questions
My lights flicker and my smart devices reset during storms. Is this an Atlantic City Electric problem or my wiring?
Frequent lightning and coastal storms create a high surge risk on the Atlantic City Electric grid here. While utility-side disturbances are common, the first line of defense is your home's electrical system. Flickering can indicate loose connections at an aging panel. More critically, without whole-house surge protection installed at your main panel, transient voltage spikes can easily bypass power strips and damage sensitive smart home electronics.
Our lights dim when the AC kicks on in our 1982 Mystic Island Section home. Is this old wiring safe?
Your home's original NM-B Romex wiring is now 44 years old. While the insulation was robust for its time, it wasn't designed for the concurrent loads of 2026, like multiple large-screen TVs, computers, and kitchen appliances. This often leads to voltage drop, causing dimming lights. A 100-amp panel, common in that era, is now at the minimum standard for a modern household, and the bus bars may be fatigued from decades of thermal cycling.
Does the flat, sandy soil near the coast affect my home's electrical grounding?
The flat coastal plain and sandy soil common around Mystic Island can challenge your grounding electrode system. Sand has higher electrical resistance than clay or loam, which can impair the effectiveness of ground rods. We often need to drive rods deeper, use multiple rods, or employ alternative electrodes to achieve the low-resistance ground required by code for safety and to ensure surge protectors and GFCI devices function correctly.
How should I prepare my home's electrical system for a summer brownout or an ice storm here?
For summer peaks, ensure your AC condenser is on a dedicated, properly sized circuit and consider having your panel's connections torqued to prevent overheating. For winter ice storms, a hardwired standby generator with an automatic transfer switch is the safest solution for backup power. For both scenarios, installing a Type 1 or Type 2 whole-house surge protector is a wise investment to shield your appliances from grid fluctuations when power is restored.
My home inspector flagged a Federal Pacific panel. Do I need to replace it before I can install an EV charger or heat pump?
Yes, replacing that Federal Pacific panel is the critical first step. These panels have a known failure rate where breakers may not trip during an overload, creating a serious fire hazard. Your existing 100-amp service also lacks the capacity for a Level 2 EV charger or a new heat pump. A full service upgrade to 200 amps is typically required to add these major loads safely and to code.
My overhead service mast looks old and leans slightly. Is that a danger I should fix?
An aging or leaning overhead mast is a significant point of vulnerability. It's your home's connection to the utility lines, and storm winds or ice accumulation can put stress on the masthead and conduit. If it fails, it can rip the meter socket off your house. This repair requires coordination with Atlantic City Electric for a temporary disconnect and a permit from the Little Egg Harbor Township Building Department to ensure the new mast and anchor meet current structural codes.
I've lost all power and smell something burning. How fast can an electrician get to my house near Mystic Island Park?
For a no-power or burning smell emergency, our dispatch prioritizes your call. From our starting point near Mystic Island Park, we take the Garden State Parkway for the fastest route, aiming for an 8 to 12 minute response to reach homes in the Mystic Island Section. We'll first secure your service at the meter to prevent fire risk before diagnosing the internal issue.
What permits and inspections are needed for a panel upgrade in Little Egg Harbor Township?
Any panel replacement or service upgrade requires a permit from the Little Egg Harbor Township Building Department. The work must comply with the 2023 NEC and be performed by a contractor licensed by the New Jersey Board of Examiners of Electrical Contractors. After installation, the township inspector will verify the work for safety and code compliance before Atlantic City Electric will reconnect your service. We handle this entire process, including the final inspection and utility coordination.