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Frequently Asked Questions
My home inspector said I have a Federal Pacific panel. Is it safe to add an electric car charger or a new heat pump?
Federal Pacific panels are a known safety hazard due to breakers that can fail to trip during an overload, creating a serious fire risk. A 100-amp service from 1977 also lacks the spare capacity for a Level 2 EV charger or a heat pump. Upgrading to a modern 200-amp panel is not just recommended; it's a necessary safety step before adding any major new load.
I want to upgrade my electrical panel. What permits do I need from Panola County, and why does it matter?
Any service panel upgrade requires a permit from Panola County Planning and Development. This ensures the work is inspected to comply with the NEC 2020, which is Mississippi's adopted standard. Skipping this step can void your homeowner's insurance and create safety hazards. As a Master Electrician licensed by the Mississippi State Board of Contractors, I handle all permit filings and coordinate the required inspections.
I've lost all power and smell something burning near my outlets. How fast can an electrician get to my house near Como Town Hall?
For an immediate safety hazard like that, a licensed electrician would dispatch from the downtown area. Using I-55 provides a direct route, allowing for a typical response time of 5-10 minutes to most locations near the Town Hall. The priority is to secure your service entrance to prevent a potential fire.
How can I prepare my home's electrical system for the summer brownouts and winter ice storms we get here?
Summer AC peaks strain the grid and can cause low voltage conditions, while winter ice storms threaten prolonged outages. A professional assessment of your panel's health and connections is the first step. For backup power, a properly installed and permitted generator with a transfer switch is the safest solution for both scenarios, keeping essential circuits running.
My lights dim when the AC kicks on in my Downtown Como home built around 1977. Is my wiring too old?
Your electrical system is nearly 50 years old, originally installed for a different era of appliances. NM-B Romex wiring from that period, while still functional in many homes, wasn't designed for today's simultaneous loads from multiple high-draw devices. Modern refrigerators, computers, and HVAC systems create a cumulative demand that can strain a 100-amp panel and cause voltage drops, manifesting as dimming lights.
My power comes from an overhead line to a mast on my roof. What are the main maintenance concerns with that setup?
Overhead service masts are common here. Your main concerns are weatherhead integrity and mast stability. High winds or ice accumulation can damage these components, and the service entrance cables can degrade over decades. A mast that sags or leaks can allow moisture into your main panel, leading to corrosion and increased fire risk.
My smart TVs and modem keep getting fried after lightning storms. Does Entergy Mississippi's grid have issues with surges?
Entergy Mississippi's service area, including Como, experiences a high frequency of lightning strikes. The utility grid can only mitigate so much, and these powerful surges travel directly into your home's wiring. Whole-house surge protection installed at your main panel is the most effective defense for sensitive electronics, as it diverts that excess energy before it reaches your outlets.
We have a lot of tall trees and rolling hills around Como. Could that be affecting my home's power quality?
Absolutely. The dense, wooded terrain common around Downtown Como means tree limbs frequently interact with overhead service lines, causing intermittent faults that lead to flickering lights and brief outages. Furthermore, the rocky soil found in these hills can challenge the effectiveness of your grounding electrode system, which is critical for safety and surge dissipation.