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Common Questions
What should I know about my home's overhead service mast and the wiring coming from the pole?
Your overhead mast service is the point where UPPCO's responsibility ends and yours begins. The mast, conduit, and weatherhead must be structurally sound to support the utility lines, especially under heavy Upper Peninsula snow and ice loads. Any damage here can rip the service entrance cables loose. We also verify the service entrance conductors are properly sized for your load and that the mast provides a drip loop to keep water from entering the meter base.
My home in the Harris Residential District was built around 1974. Why do the lights dim when I run my microwave and dishwasher together?
Homes from 1974 have a 52-year-old electrical system designed for a different era. Your original NM-B Romex wiring is likely on a 100A panel, which was standard for the time but lacks the capacity for modern simultaneous appliance loads. This causes voltage drops, seen as dimming lights, because the circuits are overloaded. Upgrading the service and panel brings the system to current NEC standards and eliminates this strain.
I have a 100A panel and might be a Federal Pacific brand. Can I safely add a Level 2 EV charger or a new heat pump?
With a potential Federal Pacific panel and a 100A service, adding major loads is not safe. Federal Pacific panels are known for faulty breakers that can fail to trip during an overload, creating a serious fire risk. A Level 2 charger or heat pump requires a dedicated, high-amperage circuit that your current service cannot support. A full service upgrade to 200A, including panel replacement, is the necessary first step for safety and code compliance.
We have dense forest and wetlands on our property. Could that be affecting our home's electrical health?
Yes, the local terrain directly impacts your system. Heavy tree canopy near overhead service drops can cause line interference and increase the risk of storm-related outages. Wetland conditions mean consistently high soil moisture, which can corrode underground grounding electrodes over time, compromising your home's safety ground. An annual inspection should include testing the grounding electrode system to ensure it maintains a low-resistance path to earth.
How can I prepare my home's electrical system for a -20°F ice storm or a winter brownout?
Winter heating surges and ice storms stress the entire electrical system. Ensure your panel and connections are tight, as thermal cycling can loosen them over time. For brownout protection, consider a standby generator with a proper transfer switch installed by a licensed electrician. A whole-house surge protector is also critical, as power restoration after an outage often sends damaging surges through the lines.
The power is out in my house near the Hannahville Indian Community Center and I smell something burning from an outlet. What should I do?
First, turn off the main breaker at your panel to cut all power. A burning smell indicates an active fault that is a fire hazard. From your location near the Hannahville Indian Community Center, our service truck can typically be en route via US-2 in 5-8 minutes. Do not attempt to reset any breakers or use the outlet. Secure the area and wait for a licensed electrician to diagnose the failed connection or overheated wiring.
I want to upgrade my electrical panel. What permits are needed from Bark River Township, and does it have to be to the 2023 NEC?
All panel upgrades in Harris require a permit from the Bark River Township Building Department and a final inspection. As of 2026, Michigan under LARA has adopted the NEC 2023, so the work must meet those updated safety standards, including requirements for AFCI and GFCI protection. As a Master Electrician licensed by LARA, I handle the permit paperwork, schedule inspections, and ensure the installation is fully compliant, so you don't have to navigate the red tape.
My smart TV and modem keep resetting during storms. Is this a problem with UPPCO's power quality?
Moderate surge risk from seasonal severe storms on the Upper Peninsula Power Company grid is a common cause. These voltage spikes and momentary outages can damage sensitive electronics. While UPPCO maintains the infrastructure to the meter, protecting your home's internal wiring requires a whole-house surge protector installed at your main panel. This device clamps dangerous surges before they reach your outlets, safeguarding modern smart home systems.