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Frequently Asked Questions
Our Greenwood Heights home was built around 1985 and the lights dim when appliances kick on. Is the original wiring the problem?
Yes, the NM-B Romex wiring from 1985 is now 41 years old and was designed for a different era of electrical demand. Modern kitchens, entertainment centers, and home offices place a much higher simultaneous load on circuits than was anticipated. This often leads to voltage drop, noticeable as dimming lights, and can trip overloaded breakers. Upgrading key circuits or your service panel is often necessary to meet 2026 standards safely.
Our smart TVs and computers in Greenwood keep getting flickers and reboots. Is this a DTE Energy grid issue or our house wiring?
It could be both. DTE Energy's grid in our area experiences moderate surge activity from seasonal thunderstorms, which can cause brief voltage sags or spikes. However, flickering localized to your home often points to loose connections in your aging wiring or at the panel. Installing whole-house surge protection at the service entrance defends against grid events, while an electrical inspection can identify internal wiring faults.
How should we prepare our Greenwood home's electrical system for ice storms and winter brownouts?
Winter peaks strain the grid and can lead to brownouts, while ice storms threaten overhead lines. Ensure your heating system's circuit is in good order and consider a hardwired backup generator with a proper transfer switch. Whole-house surge protection is also critical, as power restoration often comes with damaging surges. These upgrades provide resilience against the -10°F lows and the associated electrical stress.
We lost all power and there's a burning smell from the panel. How fast can an electrician get to Greenwood Heights?
For an immediate safety hazard like a burning smell, our dispatch prioritizes your call. From our base near the Township Hall, we use M-25 to reach most of Greenwood Heights within 8-12 minutes. The first step is to safely shut off the main breaker at the meter if possible, then we'll diagnose the issue, which is often a failing connection or a breaker that has overheated.
We have overhead power lines coming to our house. What should we watch for with that type of service?
Overhead or mast service, common in Greenwood, exposes your home's connection to the elements. Regularly inspect the service drop cable from the pole to your masthead for fraying, animal damage, or tree contact. The mast itself should be securely mounted and free of rust. Ice accumulation or high winds can place stress on these components. Ensuring your meter base and mast are in good condition is a key part of maintaining a reliable service entrance.
We have lots of old trees around our property near the Township Hall. Could that be affecting our home's power quality?
Absolutely. The heavy tree canopy common in Greenwood Heights can cause several issues. Branches contacting overhead service drops create interference and can lead to flickering or intermittent faults. During storms, falling limbs are a primary cause of outages. Furthermore, tree root systems in rocky or dense soil can interfere with your home's grounding electrode system, compromising its ability to safely dissipate a surge.
We have an old 100-amp panel and want to add a heat pump and an EV charger. Is our current system safe?
A 100-amp panel from 1985 is likely at or beyond its safe capacity for today's homes. Adding a heat pump and a Level 2 EV charger would require a significant service upgrade to 200 amps. Furthermore, we must inspect the panel brand; many Greenwood homes from that era have Federal Pacific panels, which are known failure hazards and must be replaced before any new load is added.
What's involved with getting a permit from St. Clair County for an electrical panel upgrade?
A panel upgrade requires a permit from the St. Clair County Building Department and must be performed by a licensed electrician, as mandated by Michigan LARA. The work must comply with the 2023 National Electrical Code, which governs safety standards for everything from AFCI protection to grounding. As your Master Electrician, I handle the permit application, scheduling inspections, and ensuring full compliance, so you don't have to navigate the red tape.