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FAQs
We live on the flat coastal plain near the river. Could the soil or water table affect our home's grounding system?
Absolutely. The moist, conductive soil of our coastal plain is actually beneficial for grounding, but it also accelerates corrosion on buried electrodes like ground rods. Over decades, this can degrade the connection to earth, which is your home's critical safety path for fault current. We often find older ground rods near Audubon Park are severely corroded or even broken below grade. Testing the grounding electrode system is a key part of evaluating an older home's electrical health, as a poor ground can render AFCI and GFCI protection ineffective.
How should I prepare my home's electrical system for a summer brownout or a rare winter ice storm in New Orleans?
For summer brownouts, which strain the grid during peak AC use, consider installing a transfer switch for a portable generator to power essential circuits like refrigeration. For winter storms, ensure any backup heat source is installed and inspected well before the cold snap. In both scenarios, a professionally installed whole-house surge protector is critical to shield electronics from voltage spikes when power is restored. These upgrades provide resilience against our climate's specific threats to electrical reliability.
Our Uptown New Orleans house was built in 1961 and still has its original wiring. Why do the lights dim every time the window AC kicks on?
Your 65-year-old cloth-jacketed copper wiring wasn't designed for the cumulative load of modern 2026 appliances. This system, common in Uptown homes from that era, often lacks adequate circuits for today's high-draw items like multiple window units, computers, and large-screen TVs. The voltage drop you're experiencing, seen as dimming lights, is a classic sign of an overstressed electrical system that may be operating at its safe thermal limit. A service upgrade and circuit modernization are typically necessary to restore both capacity and safety.
Why do my lights flicker and my smart devices sometimes reboot for no reason? Is it Entergy's grid or my house?
Flickering lights and device resets often point to voltage irregularities. While Entergy New Orleans manages the grid, our region's high lightning activity can cause transient surges and dips that affect sensitive electronics. However, the problem could also originate inside your home due to loose connections at an aging panel or undersized wiring. A professional assessment can determine the source by checking your service conductors, main connections, and whole-house surge protection, which is highly recommended here.
Our inspector said we have an old Federal Pacific Electric panel with 100 amps. Can we add a Level 2 EV charger or a new heat pump?
With a Federal Pacific Electric panel and a 100-amp service, adding a major load like a Level 2 charger or heat pump is not safe. Federal Pacific panels have a known, widespread failure rate where breakers may not trip during an overload, creating a serious fire hazard. A 100-amp service from 1961 is already at capacity for a modern home. Installing these appliances requires first replacing the hazardous panel and almost certainly upgrading your entire service entrance to 200 amps to handle the new, continuous electrical demand.
What permits and codes apply if I need to upgrade my electrical panel in New Orleans?
Any service upgrade or panel replacement requires a permit from the City of New Orleans Department of Safety and Permits. The work must comply with the 2023 National Electrical Code, which Louisiana has adopted, and be performed by a contractor licensed by the Louisiana State Licensing Board for Contractors. As the master electrician on the project, I handle pulling the permit, scheduling inspections, and ensuring the installation meets all current code requirements for AFCI protection, grounding, and load calculations. This process protects your investment and ensures the system is safe and insurable.
We have overhead power lines coming to the house. What are the common issues with this setup compared to underground service?
Overhead service lines are more vulnerable to weather, trees, and accidental damage, which can cause outages. The main concerns for your home are the integrity of the mast and weatherhead assembly on your roof, which must remain watertight and structurally sound. Underground service, while less common in older Uptown neighborhoods, avoids these exposure issues but has its own challenges with excavation repairs. For overhead service, ensuring the mast is properly secured and the service entrance cables are in good condition is the priority to prevent water infiltration or a physical pull-away from the house.
My power just went out and I smell something burning near the panel. How fast can an electrician get to Audubon Park?
For an emergency like a burning smell, which indicates an active electrical fault, we prioritize immediate dispatch. From Audubon Park, our team can typically be on-site within 15-20 minutes using I-10 for rapid access across Uptown. Before we arrive, if it's safe to do so, shut off the main breaker at your service panel to isolate the problem. This type of call takes precedence because it poses a clear fire risk that requires a professional diagnosis.