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Common Questions
My lights dim when the AC kicks on in my Old Jefferson home. Is it because the wiring is from 1958?
That's a classic symptom of capacity strain. Your 68-year-old cloth-jacketed copper wiring was never designed for today's simultaneous appliance loads. A 100-amp panel from that era often struggles to power modern HVAC systems, home offices, and kitchens at the same time without voltage drop, which causes that dimming. It's a sign the system is working at its limit, not a flaw in the original installation.
How should I prepare my home's electrical system for a summer brownout or an ice storm?
For summer peaks, ensure your HVAC system is serviced and consider a hard-wired generator interlock kit for essential circuits during prolonged outages. For winter ice storms, the same generator backup is key. In both cases, whole-house surge protection is advisable due to grid instability when power is restored. Avoid using cheap plug-in space heaters on old circuits, as they are a major fire risk during freezes.
The breaker won't reset and I smell something burning. How fast can an electrician get to my house near Jefferson Playground?
For a burning smell, treat it as an emergency and call immediately. A qualified electrician dispatched from near the Playground can typically be on-site in Old Jefferson within 8 to 12 minutes using US-90. Until help arrives, locate your main service disconnect and shut off power to the entire house if the odor is strong or you see smoke. This prevents a potential electrical fire from escalating.
I want to upgrade my electrical panel. What permits do I need from Jefferson Parish, and does the work have to be inspected?
A service upgrade always requires a permit from the Jefferson Parish Department of Inspection and Code Enforcement. The work must be performed by a contractor licensed by the Louisiana State Licensing Board for Contractors. After installation, a parish inspector will verify the work meets NEC 2023 standards for safety and capacity before the utility will reconnect power. Handling this permitting and inspection process is a core part of our job as master electricians.
I have a Federal Pacific panel and want to add an electric car charger. Is my 100-amp service enough?
No, it is not. First, Federal Pacific panels are a known fire hazard due to breakers that can fail to trip. This panel must be replaced before any major upgrade. Second, a 100-amp service from 1958 lacks the capacity for a Level 2 EV charger, which often requires a 50-amp circuit alone. Adding a modern heat pump would compound the issue. A full service upgrade to 200 amps is the necessary, code-compliant starting point.
We have very damp soil here on the flat coastal plain. Could that be causing my GFCI outlets to trip constantly?
Yes, absolutely. The flat, often saturated soil common around Old Jefferson provides a very low-resistance path to ground. While good for grounding electrodes, it can mean minor, normal leakage currents in appliances or outdoor wiring are amplified, causing nuisance tripping of sensitive GFCIs. It doesn't always indicate a fault; it can show the GFCI is working perfectly. An electrician can test to differentiate between a true hazard and environmental sensitivity.
My smart TV and router keep getting fried after storms. Is this an Entergy grid problem or my house wiring?
It's likely a combination. Entergy Louisiana's overhead infrastructure in our region faces high lightning surge risk. While the utility grid is a source of surges, your home's first line of defense is its service entrance protection. Older homes often lack adequate whole-house surge protection. Installing a service entrance surge protective device (SPD) is critical to shunt those massive external surges safely to ground before they reach your sensitive electronics.
My overhead service mast looks old and leans slightly. Is that a big deal for my home's power?
It is a significant safety concern. That mast is your home's connection to Entergy's overhead lines. If compromised by age, weather, or impact, it can pull away from the house, potentially tearing the service conductors loose and creating a fire or electrocution hazard. The mast, conduit, and weatherhead assembly must be structurally sound and compliant with current NEC 2023 clearance codes. This is not a DIY repair; it requires a licensed electrician and coordination with the utility.