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Frequently Asked Questions
We have very flat, damp soil here near Lapalco. Could that affect my home's electricity?
Yes, the flat coastal plain and moist soil directly impact your grounding system, which is critical for safety. Proper grounding requires low-resistance contact with the earth to safely fault current. Damp soil is generally good, but it also demands that grounding electrodes and connections be checked for corrosion. An inadequate ground can cause erratic breaker behavior, poor surge protection, and is a serious shock hazard during a fault.
My house in Estelle was built in 1986 and the lights dim when my AC kicks on. Is my wiring just worn out?
Homes in the Estelle neighborhood from that era have original NM-B Romex wiring, which is now about 40 years old. The issue typically isn't wear, but capacity. A 1986 electrical system was designed for far fewer and less powerful appliances than we use today. Modern kitchens and home offices add significant load that the original 100-amp panel and branch circuits weren't sized for, causing voltage drop you notice as dimming lights.
My new smart TV keeps resetting during storms. Is this an Entergy problem or my house wiring?
Given Entergy Louisiana's grid and our high lightning surge risk, the problem likely originates outside. However, your home's internal protection is the final defense. Utility-side surges can overwhelm basic power strips. A whole-house surge protector installed at your main panel is the professional solution. It works with your panel's grounding to shunt massive voltage spikes safely to earth, protecting sensitive smart home electronics that basic outlets can't.
I have a Federal Pacific panel and want to add an EV charger. Is my 100-amp service enough?
First, a Federal Pacific panel is a known safety hazard and should be replaced regardless of other plans. Its breakers can fail to trip during an overload. Second, a 100-amp service from 1986 is almost certainly insufficient for a Level 2 EV charger, which can draw 30-50 amps on its own. Adding a modern heat pump would compound the issue. A full service upgrade to 200 amps is the standard, safe solution to handle these new high-demand loads.
I want to upgrade my panel. What permits and rules do I need to follow in Jefferson Parish?
Any panel upgrade or replacement requires a permit from the Jefferson Parish Department of Inspection and Code Enforcement and must follow the 2020 NEC. The work must be performed by a contractor licensed by the Louisiana State Licensing Board for Contractors. As the expert, I handle pulling the permit, scheduling inspections, and ensuring the installation meets all current code for AFCI protection, grounding, and load calculations. This paperwork isn't red tape—it's your verification that the work is safe and legal.
My overhead service mast looks old and leans slightly. Is that a big concern?
An aging or damaged overhead mast is a significant concern. It supports the heavy service entrance cables from the utility pole to your house. In our area, wind and weather can worsen wear. If it fails, it could pull wires loose, causing an outage or creating a live wire hazard. This is utility and homeowner responsibility split; a licensed electrician must assess the mast head and weatherhead on your property and coordinate with Entergy for any necessary repairs to the drop.
How can I prepare my home's electrical system for a summer brownout or an ice storm?
For summer peaks, ensure your AC system is on a dedicated, properly sized circuit and consider a hard-wired surge protector. For winter ice storms that threaten power loss, a permanently installed generator with an automatic transfer switch is the safest backup. Never use a portable generator without a proper interlock kit; backfeeding power into the grid through an outlet is illegal and deadly for utility workers. These upgrades require a permit from Jefferson Parish.
The power is out and I smell something burning near my electrical panel. Who can get here fast?
For an emergency like a burning smell, you need a master electrician immediately. From the Lapalco and Ames intersection, a local pro can use US-90 to reach most Estelle addresses within 8 to 12 minutes. Turn off the main breaker at your panel if you can do so safely, and do not restore power until the source of the odor is professionally identified and repaired to prevent a potential fire.