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McCutchen Electric
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Question Answers
My home in Downtown Franklin was built in 1976. Why do my lights dim when I run the microwave and the air conditioner?
Your home’s electrical system is now 50 years old. Original 1976 NM-B Romex wiring and a 100-amp service panel were designed for a different era. Modern appliances, especially central air conditioning and kitchen electronics, create a cumulative load that can overwhelm these older circuits, causing voltage drops you see as dimming lights.
I have an old Federal Pacific panel in my Franklin home. Can I add an electric vehicle charger or a new heat pump?
A Federal Pacific panel is a known safety hazard with a high risk of failing to trip during a fault. Before considering new loads like a Level 2 EV charger or heat pump, this panel must be replaced. Your existing 100-amp service is also likely insufficient for these additions; a full service upgrade to 200 amps is the standard, safe solution for homes of this era.
How can I prepare my Franklin home's electrical system for ice storms in winter and brownouts in the summer?
Winter preparedness starts with a professional inspection of your overhead service mast and meter base for ice damage susceptibility. For summer brownouts, consider having an electrician install a manual transfer switch. This allows you to safely connect a portable generator to essential circuits, protecting your refrigerator and sump pump without back-feeding dangerous power onto the grid.
Does the rolling karst landscape around the Simpson County area affect my home's electrical system?
Yes, karst topography with its rocky, irregular soil can complicate grounding. A proper grounding electrode system is critical for safety and surge dissipation, but achieving a low-resistance ground in rocky soil often requires specialized techniques. Furthermore, the heavy tree canopy common in these rolling hills can cause interference and damage to overhead service lines during storms.
I smell something burning near my electrical panel in Franklin, KY. Who can get here fast?
A burning odor indicates an immediate fire hazard. From the Simpson County Courthouse, our trucks can be on I-65 and at your location in 5 to 8 minutes. Do not delay; shut off the main breaker if it is safe to do so and call for emergency service. This is not a problem to wait on.
I want to upgrade my electrical panel in Simpson County. What permits are needed and do I have to use a licensed electrician?
All major electrical work in Franklin requires a permit from the Franklin Planning and Zoning Department and must follow the 2023 National Electrical Code. Kentucky law mandates that this work be performed by a master or journeyman electrician licensed by the Kentucky Department of Housing, Buildings and Construction. Handling the permit paperwork and final inspections is a standard part of our service to ensure full compliance and safety.
My power comes in on an overhead line to a mast on my roof. What are the common issues with this setup in Franklin?
Overhead service masts are standard here but are vulnerable. High winds or ice accumulation can strain the masthead and service entrance cables, potentially pulling them away from your house. We also see animal damage from squirrels and birds at the weatherhead. An annual visual check for rust, loose fittings, or animal nesting can help you spot problems before they cause an outage.
My smart TVs and computers in Franklin keep getting weird errors after thunderstorms. Is this a problem with Franklin Electric Plant Board?
While the utility provides stable power, our region’s moderate surge risk from seasonal thunderstorms means transient voltage spikes are common on the grid. These micro-surges can damage sensitive electronics without visible signs. Installing a whole-house surge protector at your main panel is the most effective defense, as power strips offer limited protection for smart home systems.