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Frequently Asked Questions
We live on the rolling bluffs near the river. Could the soil or terrain be affecting our home's electrical grounding?
The rocky, variable soil composition on the river bluffs can absolutely compromise grounding electrode performance. A proper ground is critical for safety and surge dissipation. We often find that original ground rods from the 1970s are too short or have corroded in this soil, failing to meet NEC resistance requirements. An evaluation typically involves testing the existing ground and often driving new, longer electrodes or installing a ground ring to ensure a low-resistance path to earth, which is especially important for surge protection to function correctly.
How should we prepare our home's electrical system for ice storms in winter and brownouts during summer AC season?
Preparing for winter storms means ensuring your generator inlet and transfer switch are professionally installed, preventing dangerous backfeed to utility lines. For summer brownouts, which strain older systems, consider a hard-wired UPS for critical circuits like refrigeration or medical equipment. These events highlight the importance of having a licensed electrician evaluate your service connections and grounding system, as physical damage from ice or sustained low voltage from brownouts can cause permanent damage to motors and compressors.
Our power just went out and we smell something burning from an outlet. How fast can a master electrician get to our house near Leavenworth Landing Park?
For an emergency like a burning smell, we treat it as a priority dispatch. From Leavenworth Landing Park, we can be on the K-7 corridor in under two minutes and at most Highland Park addresses within 8 to 12 minutes. The immediate action is to shut off the breaker for that circuit at your main panel, if it's safe to do so. We'll diagnose the fault, which is often a loose connection overheating inside the outlet or panel, and make the necessary repairs to prevent a fire.
Our smart TVs and modem keep getting fried during thunderstorms. Is this an issue with Evergy's power or our home's wiring?
Frequent surges are a known issue on the Leavenworth grid, especially with our high lightning activity. While Evergy manages the primary grid, protecting your electronics is your responsibility. A whole-house surge protector installed at your main service panel is essential; it defends every circuit from external spikes. For critical devices, you should also use point-of-use protectors. This layered approach is the only reliable way to safeguard modern solid-state electronics from damaging voltage transients.
We have a Federal Pacific panel and want to add an EV charger. Is our 100-amp service from 1970 safe for this upgrade?
A Federal Pacific panel presents a significant safety hazard, as these are known for breakers that fail to trip during an overload, creating a major fire risk. Adding a Level 2 EV charger, which requires a dedicated 40 to 60-amp circuit, is not feasible or safe on your existing 100-amp service. The upgrade process starts with replacing the Federal Pacific panel with a modern, UL-listed panel, and almost always requires a service upgrade to 200 amps to safely accommodate the charger along with your other household loads.
What permits and codes apply if we need to upgrade our electrical panel here in Leavenworth?
All major electrical work in Leavenworth requires a permit from the Planning and Community Development Department and must comply with the 2020 NEC, which is Kansas state law. As a master electrician licensed by the Kansas State Board of Technical Professions, I handle the permit application, scheduling of inspections, and ensure the installation meets all code requirements for safety and capacity. This process exists to protect you; an unpermitted upgrade can void your homeowner's insurance and create serious safety hazards.
Our power comes in on an overhead mast from the pole. Is this type of service more prone to problems?
Overhead mast service is reliable but has specific vulnerabilities. The mast head and weatherhead can degrade after 50+ years, allowing moisture to enter your service entrance cables. In areas with mature trees, falling limbs are a common cause of service drop damage. During any panel upgrade or inspection, we closely examine the mast, service entrance conductors, and the point of attachment for corrosion, physical integrity, and proper drip loops to prevent water infiltration into your main panel.
Our Highland Park home was built in 1970 and still has the original wiring. Why are our lights dimming when we run the microwave and a space heater at the same time?
Your home's electrical system is 56 years old, which means it was designed for a different era of power consumption. The original NM-B (Romex) wiring and 100-amp service panel were adequate for the 1970s, but they struggle with the simultaneous demands of modern appliances, computers, and HVAC systems. The main issue is capacity; today's kitchens and home offices draw far more current than the original circuits were sized to handle, leading to voltage drop and dimming lights.