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Q&A
My smart TV and modem keep getting reset during thunderstorms. Is this a problem with Duke Energy or my home's wiring?
While Duke Energy Indiana manages the grid, seasonal thunderstorms in our area create moderate surge risk that affects every home. A surge can travel from utility lines into your home's wiring. Basic power strips offer little protection for sensitive 2026 electronics. The solution is a layered approach: first, ensure your home's grounding electrode system is code-compliant. Then, install a whole-house surge protector at your main panel to clamp utility-side surges, supplemented by point-of-use protectors for devices. This defends against both external events and internal surges from large appliances.
The power just went out and I smell something burning near my electrical panel. Who can get here fast?
For an emergency like a burning smell, which indicates an active electrical fault and fire risk, you need immediate dispatch. From a central point like Eastside Park, a licensed master electrician can typically reach most Downtown Washington locations within 5 to 8 minutes via US-50. Do not attempt to reset any breakers. Your priority is safety: evacuate the area if the odor is strong and call 911 first, then call your electrician. We coordinate directly with first responders on these urgent calls.
I see the power lines come to my house on a mast from the pole. What are the common issues with this overhead service?
Overhead mast service, common in Washington, presents specific maintenance points. The mast itself can corrode or be damaged by weather or tree limbs. The service drop cables from the pole have a lifespan and can degrade. Inside, where the cables enter your meter, is a critical seal against moisture and pests. For homes from the 1970s, the original mast head and weatherhead may be undersized for a modern service upgrade. We inspect this entire entrance pathway for physical integrity, proper drip loops, and compliance with current clearance codes to prevent water ingress and connection failures.
I have an old 100-amp panel and want to install a Level 2 EV charger. Is my system safe for this in my 1970s home?
Safely adding a Level 2 EV charger, which requires a dedicated 50-amp circuit, is very difficult with your existing 100A service. The math simply doesn't work with modern appliance loads. More critically, we must inspect the panel brand. Many homes from this era in Washington have Federal Pacific panels, which are recalled and dangerous due to a high failure rate to trip during overloads. Attempting this upgrade on an FPE panel is a severe fire hazard. The job requires a full service upgrade to at least 200A and replacement of any hazardous equipment.
We live on the flat land near Eastside Park. Could the soil type affect my home's electrical grounding?
Yes, the composition of the soil in our flat agricultural plains directly impacts grounding resistance. While not rocky, soil moisture content is key. A proper grounding electrode system, required by code, must make low-resistance contact with the earth to safely shunt fault currents. In dry conditions, your ground rods may not perform effectively. During an inspection, we test grounding integrity and may recommend supplemental measures, like driving additional rods or using a chemical ground enhancement, to ensure your safety system will function during a lightning strike or internal fault.
My Downtown Washington home was built around 1970 and still has its original wiring. Why do my lights dim when the microwave and air conditioner run together?
Your 56-year-old NM-B Romex wiring was designed for a different era. Modern 2026 appliances like air conditioners, microwaves, and entertainment centers place a much higher demand on circuits that were originally sized for a few lights and outlets. This voltage drop, causing dimming lights, is a classic sign your 100A service panel is overloaded. It’s a capacity issue common in Downtown Washington homes from this period, indicating a need for a professional load calculation and likely a service upgrade to meet today's electrical code and safety standards.
How should I prepare my home's electrical system for ice storms in winter and brownouts during summer AC season?
Winter preparation focuses on backup power for furnaces and sump pumps during 15°F ice storms that can down lines. A professionally installed generator interlock kit is the safest method. For summer brownouts, which strain motors in AC units and refrigerators, consider a hard-wired surge protector to guard against low-voltage 'sags' and a service upgrade if your 100A panel is maxed out. Both seasons underscore the need for a recent electrical inspection to ensure your aging system can handle these stress points without creating a hidden hazard.
If I upgrade my electrical panel, what permits are needed and does the work have to follow new code rules?
All panel upgrades in Daviess County require a permit from the Building Department and a final inspection. As a master electrician licensed by the Indiana Professional Licensing Agency, I handle this paperwork. The work must fully comply with the adopted NEC 2020, which may require adding Arc-Fault Circuit Interrupter (AFCI) breakers for living areas and updating grounding and bonding. Skipping permits risks voiding your homeowner's insurance and creates safety issues. The process ensures the upgrade is documented, inspected, and safe, protecting your home's value and your family.