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Ketner & Sons Electric
Common Questions
My smart TVs and computers in Terre Haute keep getting zapped by power surges. Is this a Duke Energy problem or something in my house?
While Duke Energy manages the grid, seasonal thunderstorms in the Wabash Valley create moderate surge risk that enters every home. Your sensitive electronics need protection that standard power strips cannot provide. A whole-house surge protector installed at your main service panel is the most effective defense, absorbing those external spikes before they reach your outlets and devices.
I want to add a Level 2 EV charger and a heat pump, but my home has a 100-amp Federal Pacific panel from 1962. Is this safe or even possible?
Installing those major loads on your existing system is not safe or practical. The Federal Pacific panel is a known fire hazard with breakers that can fail to trip, and a 100-amp service lacks the capacity for a charger and heat pump. A full service upgrade to a modern 200-amp panel with certified AFCI and GFCI breakers is the required first step to safely support modern electrification.
If I upgrade my electrical panel, what permits are needed from the Terre Haute Building Inspection Department, and who handles that?
A service panel upgrade always requires a permit and inspection in Terre Haute. As a master electrician licensed by the Indiana Professional Licensing Agency, I pull that permit on your behalf and ensure the installation meets all NEC 2020 code requirements. This official process documents the safety of your upgrade for your records and is a mandatory step for any legitimate electrical contractor.
How should I prepare my home's electrical system for an Indiana ice storm or a summer brownout?
For winter ice storms that can bring down lines, ensure you have a properly installed and permitted generator with a transfer switch to back up essential circuits. During summer peaks when grid demand is high, consider installing a hardwired surge protector to guard against voltage fluctuations from brownouts. These proactive steps protect both your home's infrastructure and your appliances.
My power comes from an overhead line to a mast on my roof. What are the common issues with this setup in Terre Haute?
Overhead service masts are standard here, but they face weathering and physical strain. Over decades, the mast can loosen, or the service entrance cables may degrade where they enter the weatherhead. We also see animal damage from squirrels and birds. An annual visual inspection from the ground can spot obvious issues, but any sagging or corrosion requires a professional assessment to maintain a watertight and secure connection.
My Farrington Grove house has its original 1962 wiring. Why are my lights dimming when I run the microwave and air conditioner together?
Your cloth-jacketed copper wiring is now 64 years old. That insulation was never designed for today's sustained electrical loads from modern kitchen appliances and central air. The 100-amp service panel common for homes built in 1962 is now undersized for simultaneous high-demand devices, causing voltage drops you see as dimming lights. Upgrading your service and rewiring key circuits resolves this capacity issue and prevents overheating.
Does living in the flat river valley near the Hulman Center affect my home's electrical grounding?
The clay-rich, moist soil common in our river valley can actually improve grounding electrode conductivity, which is beneficial. However, the mature tree canopy in established neighborhoods like Farrington Grove presents a greater concern; falling limbs during storms are a primary cause of overhead service drop damage and prolonged outages. Regular tree trimming near service lines is a key part of electrical reliability.
I have a burning smell coming from my electrical panel and lost power in part of the house. How fast can a master electrician get here?
Treat any burning odor from the panel as an urgent safety issue. From our dispatch near the Hulman Center, we can typically reach a Farrington Grove address via US-41 within that critical 8 to 12 minute window. Immediate priorities are to safely disconnect power to the affected area and inspect for arcing damage at connections or a failing breaker before restoring function.