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Common Questions
My smart TVs and computers keep resetting during storms. Is this a problem with Indiana Michigan Power or my house?
Seasonal thunderstorms in our area create a moderate surge risk on the utility grid. While Indiana Michigan Power manages the main lines, surges can enter your home and damage sensitive electronics. The issue is often a lack of whole-house surge protection at your main panel, which defends all your devices, not just a single power strip.
My power comes from an overhead line to a mast on my roof. What are common issues with this setup?
Overhead service masts, common in Olive Township, are exposed to weather and physical damage. High winds or ice accumulation can stress the mast head and service entrance cables. We inspect for proper mast height, secure conduit, and water-tight connections where the cables enter your meter base to prevent moisture intrusion and failures.
I have an old 100-amp panel. Is it safe to add a Level 2 electric vehicle charger or a new heat pump?
With a 100-amp service from 1973, adding a major load like a Level 2 EV charger or a heat pump is not safe without an upgrade. These devices require significant, dedicated amperage. Furthermore, you must have your panel inspected for a Federal Pacific brand label, as these are known failure hazards and must be replaced before any new circuit additions.
My 1973 New Carlisle home has original wiring. Why do my lights dim when the microwave and air conditioner run at the same time?
Your home's electrical system is now over 50 years old. The original NM-B Romex wiring was designed for far fewer appliances than a modern 2026 household demands. Simultaneous high-draw loads like an AC unit and a microwave can exceed the capacity of individual circuits, causing voltage drop and dimming lights. This is a clear sign your system is struggling to meet current needs.
We live on the flat plains near the library. Does the soil type affect my home's electrical grounding?
Yes, terrain directly impacts grounding. The dense, often moist clay soils common in our flat agricultural areas can provide excellent conductivity for your grounding electrode system. This is beneficial, but it requires that ground rods and connections are intact and corrosion-free. We test this during every panel inspection or upgrade.
I've lost power and smell something burning near my panel. How fast can an electrician get to my Olive Township home?
For an emergency like a burning smell, we prioritize immediate dispatch. From a start point like the Olive Township Public Library, we can typically be on site in New Carlisle within 5-8 minutes using US-20. That rapid response is critical for preventing an electrical fire and securing your home.
How should I prepare my home's electrical system for a -10°F ice storm or a winter brownout?
Winter peaks strain the grid and your home system. Ensure your heating equipment is serviced and on dedicated circuits. For extended outages, a professionally installed generator interlock kit is the safest backup. Also, consider whole-house surge protection, as power restoration after an ice storm often sends damaging voltage spikes down the line.
I want to upgrade my electrical panel. What permits are needed from St. Joseph County, and does my electrician need a state license?
A panel upgrade always requires a permit from the St. Joseph County Building Department, with inspections to ensure it meets NEC 2020 code. Any electrician performing this work must hold a valid license from the Indiana Professional Licensing Agency. As a Master Electrician, I handle the permit paperwork and ensure full compliance, so you don't have to navigate the red tape.
