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Frequently Asked Questions
Our inspector said we have a Federal Pacific panel. Is it safe to add a heat pump or EV charger to our 100-amp service?
No, it is not safe. A Federal Pacific panel is a known fire hazard due to breakers that can fail to trip during an overload. Before considering any major addition like a heat pump or Level 2 EV charger, this panel must be replaced. Even with a new panel, your 100-amp service from 1960 is typically insufficient for these high-demand appliances and a full service upgrade to 200 amps is almost always required.
We lost all power and smell something burning. How fast can an electrician get here in Central New Chicago?
For an emergency like a burning smell, dispatch is immediate. From our starting point near the New Chicago Town Hall, we can typically reach most Central New Chicago addresses via I-65 within that 5-8 minute window. The priority is to safely disconnect power at the meter to prevent a fire, then diagnose the fault at your panel or wiring.
We have overhead lines coming to our house. What should we watch for with that type of service?
Overhead service, or a mast, is common here. Visually inspect the cable from the utility pole to your house for fraying or damage, particularly after severe weather. Ensure the mast is securely attached and not pulling away from the structure. The point where the service wires enter your meter base is a frequent spot for corrosion and heat buildup over decades, which requires a professional evaluation.
Our lights flicker and smart devices reset during NIPSCO thunderstorms. Is this a grid problem or our wiring?
This is likely a combination. NIPSCO's grid in our area faces moderate surge risk from summer thunderstorms, which can cause brief voltage fluctuations. However, flickering inside the home often points to loose connections at an aging service entrance, panel, or branch circuit. A whole-house surge protector installed at your panel is a critical first defense for your electronics, but an evaluation of your internal connections is also warranted.
Our home was built in 1960 and we're in Central New Chicago. Why do our lights dim when the AC and microwave are on?
Your 66-year-old electrical system is a primary factor. Original cloth-jacketed copper wiring is common in Central New Chicago homes from that era, but its insulation can become brittle and its circuit layout wasn't designed for modern 2026 appliance loads. A single 1960s circuit often powers multiple rooms, causing voltage drop when high-demand devices compete. This is a clear sign of capacity strain.
We're on the flat prairie near Town Hall. Does the soil type affect our home's electrical grounding?
Yes, terrain directly impacts grounding system effectiveness. The flat, often clay-heavy prairie soil in our area can have high resistance, especially when dry or frozen. This can impair the path for fault current, making proper grounding electrode installation and periodic testing crucial. A qualified electrician can perform a ground resistance test to ensure your system meets NEC safety standards for dissipation.
How should we prepare our home's electrical system for New Chicago's sub-zero winter ice storms?
Winter heating surges and ice storm power outages are the main concerns. Ensure your furnace and any backup space heaters are on dedicated, properly sized circuits to prevent overloads. For extended outages, a permanently installed generator with an automatic transfer switch is the safest solution; never use a portable generator indoors or connect it directly to your panel without an interlock kit. These steps prevent fires and carbon monoxide poisoning.
What's involved in getting a permit from the Lake County Building Department for a panel upgrade?
Any panel replacement or service upgrade requires a permit and inspection from the Lake County Building Department to ensure it meets the current NEC 2020 code. As a master electrician licensed by the Indiana Professional Licensing Agency, I handle the entire permit process—application, scheduled inspections, and final approval—so you don't have to navigate the red tape. This formal process is your guarantee the work is done safely and to code.