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Frequently Asked Questions
My lights in Highland flicker during thunderstorms, and my router keeps resetting. Is this a problem with NIPSCO or my house wiring?
Flickering during seasonal thunderstorms points to grid-side voltage fluctuations from NIPSCO, which are common in our area. However, your home's wiring acts as the first line of defense. Without proper whole-house surge protection at the main panel, these moderate surges can damage sensitive electronics like routers and computers. Installing a service entrance surge protective device (SPD) is a standard recommendation to clamp these transient voltages before they enter your circuits.
My Highland Park home has original 1965 wiring and my lights dim when the AC runs. Is the old cloth wiring to blame?
That's a classic sign of an overloaded 60-year-old system. The cloth-jacketed copper wiring from 1965 was adequate for its era but lacks the capacity for today's high-draw appliances. Modern kitchens, home offices, and HVAC systems can easily exceed the design limits of a 100A service panel from that period. An assessment should check for degraded insulation and confirm if your branch circuits and panel can handle the 2026 electrical load.
I see the power lines come to my house on a pole. What does having an overhead service mean for maintenance and storm damage?
An overhead mast service is standard for Highland's older neighborhoods. It means the utility responsibility typically ends at the weatherhead, where the service drop connects to your home's conduits. You are responsible for the mast, conduit, and meter base. This setup is more vulnerable to tree limb damage and severe weather than underground service. Regular inspections should check for mast corrosion, loose connections at the weatherhead, and proper drip loop formation to prevent water ingress into your meter.
How should I prepare my home's electrical system for Northwest Indiana's winter ice storms and summer brownouts?
Preparing for -5°F ice storms and summer brownouts requires a two-part strategy. First, ensure your service mast and overhead connections are secure against ice load. For backup during prolonged outages, a properly installed and permitted generator with a transfer switch is essential—never use a portable generator indoors. Second, consider whole-house surge protection to shield electronics from the power grid fluctuations that often accompany these seasonal weather events.
If I need a panel upgrade, what permits are required from the Town of Highland, and does the work have to follow new state codes?
Any service panel upgrade or replacement in Highland requires a permit from the Highland Building Department and a final inspection. As a Master Electrician licensed by the Indiana Professional Licensing Agency, I handle that paperwork. The work must comply with the currently adopted NEC 2020, which mandates AFCI and GFCI protection in specific areas. Using a licensed professional ensures the installation meets these safety codes, passes inspection, and is properly documented with NIPSCO for the meter swap.
I've lost all power and smell something burning from an outlet. How fast can an electrician get to my house near Wicker Memorial Park?
For a no-power, burning smell emergency, we prioritize immediate dispatch. From a landmark like Wicker Park, a technician can be en route within minutes, using I-80/I-94 to reach most Highland Park addresses in 8 to 12 minutes. Our first action is to secure your main breaker to prevent fire risk, then diagnose the fault—often a failed connection or overloaded circuit—before safely restoring power.
We have flat, open land near the park. Does that prairie terrain affect my home's electrical grounding or power reliability?
The flat prairie terrain around Highland Park generally benefits grounding systems, as deep-driven electrodes typically achieve good soil contact. The primary concern in open areas is exposure; overhead service drops from the pole to your mast are more susceptible to high winds and ice. We verify your grounding electrode system meets NEC 2020 requirements and inspect the masthead for weather-tight integrity to maintain a reliable connection back to the NIPSCO transformer.
I have an old 100-amp panel and want to add an EV charger. Is my 1965 home's electrical system safe for this upgrade?
A 100A panel from 1965 cannot safely support a Level 2 EV charger or a modern heat pump without a service upgrade. More critically, if your panel is a Federal Pacific brand, it presents a known fire hazard and must be replaced immediately due to faulty breakers that fail to trip. We would plan a full service upgrade to 200A, install a new code-compliant panel with dedicated circuits, and coordinate the new meter base installation with NIPSCO.