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Questions and Answers
My overhead service mast looks old. What should I check after a bad windstorm?
Overhead masts common in Greene Township are vulnerable to weather. After a storm, visually check from the ground for any sagging or separated service cables between the pole and your mast head. Never touch these lines. Look for masthead damage or conduit that has pulled away from the house. Any visible damage requires a call to Duke Energy and a licensed electrician to repair the mast and weatherhead before reconnection.
I've lost all power and smell something burning. How fast can an electrician get to me near Greene County Park?
Call for service immediately if you smell burning. From our Greene Township Center dispatch, we treat this as a priority. Using IN-54, we can typically be on-site in Greene within that critical 8 to 12-minute window to secure your home and assess the hazard, starting from landmarks like the county park.
We have rolling farmland near the park. Could the terrain be causing our intermittent electrical issues?
Greene's rolling hills and farmland can affect electrical health in specific ways. Long service runs to outbuildings may suffer voltage drop. Rocky or variable soil conditions can challenge a proper ground, leading to erratic breaker trips or sensitive electronics malfunctioning. An inspection should verify your grounding electrode resistance meets NEC 2020 standards for this terrain.
I want to add an EV charger and a heat pump. Can my 100-amp panel with a Federal Pacific box handle it?
Your current setup presents two major issues. First, a Federal Pacific panel is a known fire hazard and should be replaced immediately, regardless of other plans. Second, a 100-amp service from 1977 cannot safely support a Level 2 EV charger and a modern heat pump. Adding these loads requires a full service upgrade to 200 amps, which solves both the capacity and the critical safety problem.
My 1977 Greene Township Center home has original wiring. Why do my lights dim every time I run the microwave?
Your home's 49-year-old electrical system was designed for a different era. NM-B Romex wiring from 1977 is safe if intact, but its circuits weren't sized for today's high-draw appliances. A microwave, air fryer, and refrigerator on the same 15-amp circuit will cause voltage drop, leading to dimming lights. This is a common sign in Greene that your 100-amp panel is reaching its capacity for modern 2026 living.
How can I prepare my home's electricity for an ice storm and winter brownouts?
Winter peaks strain the grid. For ice storms, ensure your home's grounding electrode system is solid, as freezing soil impacts conductivity. For brownouts, consider a professionally installed manual transfer switch and generator. This allows you to safely back up essential circuits like heat and refrigeration during an outage, without the danger of back-feeding power to utility lines.
I'm told I need a permit to replace my electrical panel. What does the Greene County Building Department require?
Yes, a permit from the Greene County Building Department is mandatory and protects you. The process ensures the work meets the current NEC 2020 code and is inspected for safety. As a master electrician licensed through the Indiana Professional Licensing Agency, I handle the permit filing, the scheduled inspections, and all documentation, so you have a compliant, legal installation that's recorded for your home's history.
My smart TV and modem keep resetting during storms. Is this a Duke Energy problem or something in my house?
Duke Energy Indiana's grid faces moderate surge risk from our seasonal thunderstorms, which can send transient spikes into your home. While the utility manages the main lines, protecting your electronics is your responsibility. A whole-house surge protector installed at your panel is the best defense, safeguarding sensitive 2026 smart home devices from both external surges and internal appliance cycles.