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Questions and Answers
How can I protect my home's electrical system from summer brownouts and winter ice storms here in Allen County?
Summer AC peaks strain the grid, while winter lows near -5°F can bring ice that takes down overhead lines. For brownouts, a whole-house surge protector installed at the panel is essential to shield electronics from low-voltage damage. For extended outages, consider a properly installed generator with a transfer switch. Ensuring your service mast and meter base are secure against ice load is also a key part of winter preparation.
My lights flicker when my neighbor’s AC kicks on. Is this an issue with Indiana Michigan Power or my own wiring?
Flickering often points to a voltage drop, which can originate from either source. Seasonal thunderstorms on our moderate-risk grid can cause brief fluctuations, but consistent flickering tied to a specific appliance suggests a problem within your home’s wiring, such as a loose connection at the panel or an overloaded circuit. We can perform a load analysis and check all terminations on your bus bars to isolate the cause.
My Cedar Creek Estates home was built around 1991. Why does my power keep tripping when I run the AC and other appliances at the same time?
Your home’s electrical system is now 35 years old. The original NM-B Romex wiring and 100-amp panel were designed for 1991’s appliance load, which was significantly lower than today’s demands. Modern high-draw devices like tankless water heaters, induction ranges, and multiple computers can easily overload those original circuits, causing nuisance trips or creating dangerous overheating conditions.
We have a lot of trees and rolling farmland near our lot. Could that be affecting our power quality or grounding?
Yes, the terrain can impact your electrical system. Heavy tree canopy near overhead service drops can cause interference and increase the risk of limbs falling on lines. In areas of rolling farmland with variable soil composition, achieving a low-resistance ground for your grounding electrode system can be more challenging, requiring longer ground rods or multiple electrodes. We test ground resistance as part of any major service evaluation.
I think my panel is a Federal Pacific brand. Can I safely add a Level 2 EV charger or a heat pump to my 100-amp service?
No, you should not add any significant load. Federal Pacific panels are a known fire hazard due to breakers that can fail to trip during an overload. Your existing 100-amp service is also insufficient for a Level 2 EV charger, which typically requires a 40-60 amp circuit alone. The first step is a full panel replacement and a service upgrade to 200 amps, which is now the standard for homes adding major new loads.
My power comes from an overhead line to a mast on my roof. What are the common issues with this setup?
Overhead service masts, common in our rural and suburban settings, are exposed to the elements. The mast itself can be damaged by ice accumulation or high winds, potentially pulling away from the house. The weatherhead where the utility service enters must remain watertight to prevent moisture from tracking down into your meter base and panel. We inspect the mast, conduit, and all service entrance conductors for integrity during any panel upgrade or storm damage assessment.
I smell something burning from an outlet and the power is out. How fast can an electrician get to my house near Cedar Creek Township Park?
For a burning smell with no power, we treat it as a critical emergency and dispatch immediately. From our base near the park, we can typically be on-site in Cedar Creek Estates within 12 to 18 minutes by taking I-69. Please shut off power at the main breaker if it is safe to do so and evacuate the area around the affected outlet until we arrive.
I want to upgrade my electrical panel. What permits do I need from Allen County, and does the work have to follow a specific code?
All panel upgrades require a permit from the Allen County Department of Planning Services. The work must be performed by a licensed electrician, like our team registered with the Indiana Professional Licensing Agency, and it must fully comply with the NEC 2020, which is the current adopted code in Indiana. We handle the entire permit process, including scheduling the required inspections, to ensure your upgrade is both safe and legally compliant.