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American Electric Company
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Questions and Answers
My smart lights and TV keep resetting during ComEd thunderstorms. Is this a wiring or grid problem?
This is likely a combination of factors. The ComEd grid in our area experiences moderate surge risk from seasonal thunderstorms. While some flicker can originate on the utility side, older home wiring lacks the dedicated surge protection modern electronics require. A whole-house surge protector installed at your service panel is the first line of defense, safeguarding sensitive devices from transient voltages that simple power strips cannot handle.
How can I prepare my home's electrical system for a -15°F ice storm or a summer brownout?
For extreme cold, ensure your heating system's electrical components are serviced and consider a hardwired backup generator with a proper transfer switch—never use a portable generator indoors. Summer brownouts, caused by peak AC demand, strain older compressors and can lead to failures. A whole-house surge protector is critical year-round, as grid fluctuations during these events can damage appliances. Upgrading to a 200-amp service also provides more stable voltage under heavy load.
Why does my 1979 Lake Villa home keep tripping breakers when I run the microwave and air conditioner together?
Your electrical system is now 47 years old. The original NM-B Romex wiring in many Cedar Lake homes was sized for a 1970s load profile, which didn't account for today's high-draw kitchen appliances, multiple computers, and entertainment centers all operating simultaneously. A 100-amp panel, standard for that era, often lacks the spare capacity for modern concurrent usage. Persistent tripping is a sign the system is overloaded, not that the breakers are faulty.
I have a 100-amp Federal Pacific panel and want to add an EV charger. Is my panel safe to upgrade?
A Federal Pacific panel is a known safety hazard due to breakers that can fail to trip during an overload, creating a serious fire risk. ComEd and most electricians will not connect new major loads like a Level 2 EV charger or heat pump to this panel brand. The process requires a full panel replacement to a modern, UL-listed unit, and the 100-amp service will almost certainly need an upgrade to 200 amps to handle the new charger's continuous load safely.
What should I know about my overhead mast service with all these trees?
Overhead mast service, common in Lake Villa, brings power from the utility pole to your weatherhead. The mast itself must be securely mounted and free of corrosion. With a heavy tree canopy, it's vital to keep branches trimmed well back from the service drop lines to prevent chafing, short circuits, and damage during storms. Any sagging or damage to these overhead lines or the mast should be inspected promptly, as it compromises the integrity of your entire service entrance.
Do I need a permit from the Lake Villa Building Department to replace my electrical panel?
Absolutely. A panel replacement always requires a permit and inspection from the Lake Villa Building & Zoning Department. This ensures the work meets the current NEC 2023 code, which governs safety standards for wire sizing, AFCI/GFCI protection, and grounding. As a master electrician licensed by the Illinois Department of Financial and Professional Regulation, handling the permit process and guaranteeing compliance is a standard part of the job, protecting your home and its value.
My power is completely out and I smell something burning near the panel. Who can get here fast?
For an immediate hazard like a burning smell, safety requires a rapid response. A master electrician dispatched from near Lehmann Park can typically reach most Cedar Lake addresses via IL-83 within 5-8 minutes. Until help arrives, shut off the main breaker at your service panel if it is safe to do so, and avoid the panel area. This scenario often indicates a failing connection at the bus bars, which is a critical fire risk.
We have huge old trees over our lines near Lehmann Park. Could that be causing our lights to dim?
Yes, a heavy tree canopy directly impacts electrical health. Branches rubbing against overhead service lines can cause intermittent connections, leading to voltage drops you see as dimming lights. This wear can also damage the weatherhead and service entrance cable. Furthermore, tree root systems in rocky or dense soil can interfere with your home's grounding electrode system, which is essential for safety during a lightning strike or fault.