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Elite Electronics
FAQs
Our power comes in on an overhead mast. What are the common issues with this setup in a neighborhood like ours?
Overhead mast service, while common for homes of your era, presents specific vulnerabilities. The mast head and weatherhead can degrade, allowing moisture into the service entrance cables. The span from the utility pole is also susceptible to tree damage and wind. We check for proper mast height and securing, intact conduit, and tight connections at the meter base. Ensuring this interface is sound is a first step in maintaining reliability.
We have constant minor power flickers. Could the heavy tree canopy near the MARTA station be affecting our lines?
Absolutely. The dense tree canopy common in Downtown East Point causes two primary issues. Branches contacting overhead service drops can create intermittent faults, causing those flickers. Furthermore, expansive root systems and moisture-rich soil can compromise your home's grounding electrode system, which is critical for safety and surge dissipation. An inspection should evaluate both the service mast clearance and the integrity of your ground rods.
How should we prepare our East Point home's electrical system for summer brownouts and winter ice storms?
For summer peaks, ensure your HVAC system is on a dedicated, properly sized circuit and consider a hardwired surge protector. For winter storm preparedness, a permanently installed generator with an automatic transfer switch is the safest, most reliable solution. It keeps essential circuits like heat and refrigeration running and isolates your home from the grid, protecting utility workers. Proper permitting for the generator interconnect is required.
We want to upgrade our panel. What permits are needed from the City of East Point, and does the 2023 NEC code apply?
All service upgrades or panel replacements require a permit from the City of East Point Planning and Zoning Department, followed by inspections. Georgia has adopted the 2023 NEC, so the work must comply with its latest standards for AFCI protection, grounding, and load calculations. As a state-licensed master electrician, we handle the permit filing, ensure the work meets the 2023 NEC, and coordinate the final inspection with Georgia Power for the meter re-seal.
Our smart TVs and routers keep getting fried during storms. Does Georgia Power's grid cause this, or is it our house?
Georgia Power's overhead infrastructure combined with our region's high lightning surge risk is a major factor. However, your home's internal protection is the final defense. Code-minimum panels offer little protection for sensitive electronics. We recommend installing a whole-house surge protector at the main panel, which acts as a primary defense, supplemented by point-of-use protectors for critical devices. This layered approach is essential here.
Our Downtown East Point home's lights dim when the fridge and microwave run. Is our 1968 wiring causing this?
That's a classic sign of an overloaded system. Your home's original cloth-jacketed copper wiring is now 58 years old, and its capacity was designed for a 1968 lifestyle, not 2026's high-draw appliances. The circuits are likely undersized for modern loads like air fryers and gaming PCs, creating voltage drop and potential overheating at connections. An evaluation can identify if you need new branch circuits or a full service upgrade.
We lost all power and smell something burning near the panel. How fast can an electrician get to a Downtown East Point home?
Treat any burning odor as an urgent electrical fire risk. For an emergency like this, our dispatch prioritizes your area. From the East Point MARTA Station, we can typically be on-site within that critical 5-8 minute window using I-85 for direct access. Our first action is to safely isolate the problem at the service entrance to protect your home and family.
Our inspector flagged a Federal Pacific panel. Can our 100-amp service from 1968 handle adding a heat pump or EV charger?
The Federal Pacific panel is the immediate safety priority, as these are known for failing to trip during overloads. Beyond that, a 100-amp service from 1968 is insufficient for adding major new loads like a heat pump or Level 2 EV charger. Installing either would require a full service upgrade to 200 amps, replacement of the hazardous panel, and new circuits rated for the equipment. We must address the panel brand first before any capacity expansion.