Utility Relay: Your Local Source for Circuit Breaker Modernization in Chagrin Falls, OH

Utility Relay in Chagrin Falls, OH, is a specialized manufacturer helping businesses and facilities in Northeast Ohio keep their electrical systems safe and current. Since 1995, they have focused on one key product: retrofit conversion kits for low voltage circuit breakers. Their work allows existing breakers to be upgraded with modern technology, which is often more cost-effective than full replacement.

Business Overview

Utility Relay operates as a manufacturing and support hub. They are not a traditional emergency electrician service for homes, but they provide critical 24/7 customer support for their products. This means if a facility using their kits has a technical question, help is always available. The team is composed of engineers and specialists who understand both the products and the electrical systems common in our region.

Their focus is primarily commercial and industrial, serving facilities like those in the greater Chagrin Valley area that rely on robust electrical protection.

Key Services

Utility Relay’s core service is manufacturing and supplying retrofit kits. Here’s what that means for local operations:

• Circuit Breaker Modernization: They make over 4,500 different conversion kits designed to fit breakers from many manufacturers.
• Solid-State Trip Unit Installation: These microcontroller-based units provide true-RMS sensing for more accurate protection of AC and DC power circuits.
• Life Extension for Equipment: Their kits help extend the functional life of existing circuit breakers, supporting sustainability and cost savings.
• Technical Support & Guidance: Their 24/7 support assists with installation and troubleshooting for their products.

Areas Served

While based in Chagrin Falls, Utility Relay serves a wide area. They work with clients in Munson, Auburn, Newbury, Russell, South Russell, Bainbridge, and Freedom, Ohio. Their long history here means they understand the types of buildings, from older industrial facilities to newer commercial spaces, that populate these communities.

Company History

Founded in 1995, Utility Relay identified a need in the market. Many facilities had functional circuit breaker hardware, but the protective trip units inside were outdated. Instead of recommending costly full replacements, the company pioneered retrofit kits. This approach allowed for modernization without the major expense and downtime of a full swap. Growth has been steady, driven by their expanding kit library and reliable support.

Leadership

The founders and leadership team at Utility Relay bring deep electrical engineering expertise to Chagrin Falls, OH. Their focus has always been on practical, reliable solutions rather than just selling new equipment. They are involved in the industry through technical partnerships and maintain a local presence, understanding the operational needs of Ohio businesses.

Specialties & Highlights

Several factors set Utility Relay apart.

• They offer one of the industry’s largest selections of retrofit kits, with over 4,500 options.
• Their kits feature true-RMS, solid-state technology for precise electrical fault detection.
• Products are designed for easier installation, aiming to reduce downtime for clients.
• The company provides round-the-clock customer support for their products.
• They help facilities meet modern safety standards while using their existing breaker frames.

Why Locals Choose Utility Relay

Facilities in Chagrin Falls, OH, and the surrounding towns turn to Utility Relay for a straightforward reason: specialized, reliable expertise. They offer a smart alternative to full breaker replacement. Their long-standing presence since 1995 means they have seen the evolution of local electrical needs. Clients appreciate the practical approach, extensive product range, and the security of having 24/7 support for the specialized kits they install.