Frequently Asked Questions
How can I protect my San Jose home's electronics from wildfire-related power surges?
During Public Safety Power Shutoffs (PSPS), the restoration of electricity can cause damaging surges. We install whole-home surge protection devices at your main electrical panel, which acts as a first line of defense for all your appliances and electronics. We also recommend and install dedicated surge protectors for sensitive equipment. This proactive repair and upgrade to your electrical system is a smart investment for any Bay Area home.
What electrical upgrades should I consider for backup power during a PSPS event?
For reliable backup power, we recommend a professionally installed standby generator with an automatic transfer switch. This system seamlessly powers essential circuits—like refrigeration, lighting, and medical equipment—within seconds of an outage. We'll assess your home's electrical panel and load requirements to ensure a safe, code-compliant installation that meets your family's specific needs during extended shutdowns in San Jose.
My circuit breaker trips frequently. Could this be related to local power issues?
Yes, unstable grid power from shutdowns and surges can stress older panels and wiring, leading to nuisance tripping. This is a safety warning. Our electricians will perform a thorough electrical inspection, checking for damaged breakers, overloaded circuits, and panel corrosion. We specialize in circuit breaker repair, panel upgrades, and wire repair to restore safe, stable power flow throughout your home, preventing potential fire hazards.
What the Company Handles
- Circuit breaker repair
- Electric inspection
- Generator repair
- Outlet repair
- Doorbell repair
- Light fixture repair
- Electric panel installation
Company Profile
Platinum Electric Group is a trusted, licensed electrical contractor serving homeowners and businesses in San Jose, CA, and the greater South Bay Area. We specialize in a comprehensive range of services, from essential repairs and installations to advanced solutions for modern homes. Understanding the unique challenges faced by our community, we help protect your property from the local impacts of wildfire-related power shutdowns and damaging power surges. Our team provides expert installation and repair of generators, whole-home surge protection, and robust electrical panels to ensure your home remains safe, powered, and resilient. We are committed to reliable, code-compliant work that gives San Jose residents peace of mind.
Business Location & Hours
| Mon: | Open 24 hours |
| Tue: | Open 24 hours |
| Wed: | Open 24 hours |
| Thu: | Open 24 hours |
| Fri: | Open 24 hours |
| Sat: | Open 24 hours |
| Sun: | 12:00 AM - 12:00 AM (Next day) |











