ITS Home Services: Your Westfield MA Electrical and HVAC Experts

For homeowners across Western Massachusetts, a reliable and skilled home service team is essential. ITS Home Services in Westfield, MA, brings over four decades of technical expertise directly to your door. Originally known for commercial and industrial work, the company now applies that same deep knowledge to residential electrical, HVAC, and lighting needs, ensuring every job is done right.

The team is available for scheduled appointments and understands that some issues can't wait. They offer responsive service to help with urgent electrical or HVAC problems. Their focus is entirely on residential customers, building a team of technicians who are not only certified but also great communicators, ready to explain your options in plain English.

Key Services for Your Home

ITS Home Services handles the systems that keep your home safe, comfortable, and efficient. Their wide range of offerings covers both common repairs and major upgrades.

  • Electrical Safety & Power: From fixing a faulty outlet to full electric panel installation or repair, they ensure your home's electrical heart is healthy. They also specialize in circuit breaker services, whole-house wiring, and thorough electrical inspections.
  • Modern Home Upgrades: Keep up with technology with expert doorbell installation and repair, light fixture work, and the increasingly popular electric vehicle charging station installation—a great asset for Massachusetts drivers.
  • Complete HVAC Care: Whether you're facing a frigid Westfield winter or a humid summer, your HVAC system is key. They provide full installation, replacement, repair, and maintenance services to keep your family comfortable year-round.

Areas Served in Western Massachusetts

ITS Home Services proudly serves a wide swath of the Pioneer Valley and Berkshires. Their local service area includes Westfield MA, Easthampton, Springfield, Chicopee, Pittsfield, Holyoke, Amherst, Greenfield, Northampton, and dozens of surrounding towns.

This extensive coverage means their technicians have a strong working knowledge of the diverse housing styles found in the region, from historic homes in Northampton to newer developments in West Springfield. They understand the specific demands that New England's climate places on home electrical systems and heating and cooling equipment.

Company History & Roots

The story began in 1976 with Wyben Electric, a company built on commercial and industrial electrical service. For over 40 years, they built a reputation for technical excellence under the name Industrial Technical Services (I.T.S.). In 2023, they launched ITS Home Services to bring that same legacy of reliability and precision to residential customers. It's a new branch with very deep roots.

Leadership with a Personal Touch

Shelby, the manager at ITS Home Services, embodies the company's friendly and committed approach. She emphasizes that the team is passionate about helping homeowners and that customer satisfaction is the ultimate goal. With deep local ties, the leadership ensures the business operates with the integrity and personal accountability of a true community partner.

What Makes ITS Home Services Stand Out

  • Legacy of Expertise: 40+ years of technical experience in electrical systems, now focused on your home.
  • Residential Focus: A dedicated team that specializes in the unique needs of homeowners, not commercial sites.
  • Broad Service Range: A single trusted source for both major electrical projects and complete HVAC comfort.
  • Future-Ready Solutions: Expertise in modern upgrades like EV charger installation to keep your home current.

Why Locals Choose ITS Home Services

Homeowners in Westfield MA and the surrounding counties choose ITS Home Services for a simple reason: proven reliability. They combine the sturdy backbone of a long-standing technical company with a fresh, customer-focused attitude. You get the confidence of decades of experience paired with a team that genuinely cares about making your home work better for you. When you need an electrician or HVAC specialist you can trust, the team at ITS Home Services in Westfield, MA, is ready to help.

Contact Information

ITS Home Services

★★★★★ 5.0 / 5 (1)

: 264 Union St, Westfield, MA 01085

: (413) 788-5080

: http://www.its-homeservices.com

Business Services

  • Circuit breaker installation
  • Circuit breaker repair
  • Doorbell installation
  • Doorbell repair
  • Electric inspection
  • Electric installation or replacement
  • Electric panel installation
  • Electric panel repair
  • Electric repair
  • Wire installation
  • Wire repair
  • Electric vehicle charging station installation
  • HVAC installation or replacement
  • HVAC system repair
  • HVAC system maintenance
  • Light fixture installation
  • Light fixture repair
  • Outlet installation
  • Outlet repair

Business Location & Hours



Mon:8:00 AM - 4:00 PM
Tue:8:00 AM - 4:00 PM
Wed:8:00 AM - 4:00 PM
Thu:8:00 AM - 4:00 PM
Fri:8:00 AM - 4:00 PM
Sat:Closed
Sun:Closed




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