Horizon Services: Concord's Trusted HVAC, Plumbing, and Electrical Experts

Since 2014, Horizon Services has operated as a licensed, full-service home solutions provider based in Concord, NC, serving residential and commercial clients across the Piedmont region. The company holds state licenses for HVAC, plumbing, and electrical work, providing a comprehensive resource for local homeowners and businesses. Operating 24/7 from its Concord dispatch center, the team responds to the diverse needs of communities from Winston-Salem to Albemarle.

Key Services for Piedmont Area Homes

Horizon Services groups its extensive offerings into three core categories, each tailored to common local requirements.

HVAC Installation, Repair, and Maintenance

This service addresses the high demand created by North Carolina's humid summers and variable winter temperatures, which strain systems in homes from historic districts to new developments. Proper maintenance helps prevent mid-summer failures during peak heat.

Comprehensive Plumbing Services

From drain repairs in older homes near the Cabarrus County Courthouse to new fixture installations in communities like Bermuda Run, the team handles all plumbing needs. They are familiar with common issues in area homes, such as pipe concerns in structures built during different growth periods.

Full-Scale Electrical Solutions

Services range from routine outlet repairs to specialized installations like electric vehicle charging stations, supporting local trends in home upgrades and electric vehicle adoption. The team performs electrical panel upgrades to safely support increased modern power demands in older Concord neighborhoods.

Detailed Areas Served

Horizon Services provides reliable service across a wide region. The primary service zone includes specific Concord neighborhoods such as Northwest Concord, Gibson Village, and areas near the Concord Mills commercial district. The extended service area covers over 40 municipalities and communities, including Salisbury, Kannapolis, Lexington, Mocksville, and Troutman. Technicians develop operational familiarity with the varying infrastructure, from the classic brick homes of historic districts to newer constructions in advancing suburbs.

Company History and Local Roots

Founded in 2014 by Jay and Jessica, Horizon Services grew from a commitment to honest service within the Piedmont community. Jay, a USMC veteran, holds residential and commercial HVAC licenses in North Carolina. Jessica brought lifelong HVAC industry knowledge from a family background in the business. The company's growth has mirrored the region's development, expanding its service fleet and capabilities to meet increasing local demand while maintaining a focus on community integration from its Concord base.

Leadership and Team

The leadership team combines professional credentials with deep local understanding. Jay's North Carolina HVAC licenses and veteran background inform the company's disciplined approach. Jessica's multi-generational industry perspective ensures traditional craftsmanship values. The team of highly trained technicians respects client properties and time, employing practices like using drop cloths and offering on-time guarantees. Many technicians hold certifications relevant to North Carolina codes and standards.

Community-Specific Specializations

Horizon Services has developed expertise in several areas of particular local relevance:

• Addressing HVAC efficiency challenges in homes without modern insulation, common in older Piedmont neighborhoods.
• Providing prompt plumbing repair responses to prevent water damage in areas with aging infrastructure.
• Navigating local permit processes with municipal offices in Cabarrus, Rowan, and Davidson counties efficiently.
• Offering generator installation services that provide backup power during seasonal storms that affect the region.
• Conducting pre-season HVAC maintenance to help systems withstand the high humidity of Central North Carolina summers.

Local Reputation and Reliability

With a decade of operation in the region, Horizon Services has established itself as a reliable resource through consistent service delivery. The company's longevity compared to newer market entrants demonstrates sustained community trust. Patterns of repeat business and referrals within areas like Concord, Winston-Salem, and Lexington indicate dependable performance. The team's adherence to North Carolina building codes and inspection standards ensures work meets local requirements. Their 24/7 emergency response protocol, with no emergency fees, is specifically adapted to serve the dispersed geography of the Piedmont region effectively, providing Concord and surrounding communities with a trusted home service partner.