Comfort Systems USA Shoffner: Your Trusted Knoxville Plumbing, HVAC, and Electrical Partner

Comfort Systems USA Shoffner operates as a leading mechanical, electrical, and plumbing contractor in East Tennessee. For over 50 years, the business has been a foundational service provider for the Knoxville metropolitan area and its surrounding communities. Based in Knoxville, this contractor is a key resource for both residential and commercial clients, balancing a wide range of projects from routine home maintenance to large-scale commercial installations.

Key Services for East Tennessee Homes and Businesses

The company’s services are tailored to meet the specific demands of the local built environment and climate.

Electrical Services

Comfort Systems USA Shoffner handles electrical inspections, installations, and generator setups. These services are vital for homes in historic neighborhoods like Sequoyah Hills and Fourth and Gill, where older wiring may need updating to meet modern safety standards. Generator installation is particularly relevant for areas like Farragut and Maryville, providing backup power during the severe thunderstorms common in the Tennessee Valley.

HVAC System Repair

HVAC repair addresses the region’s humid summers and variable winters. The team is familiar with systems in mid-century homes in Bearden and newer constructions in West Knoxville, ensuring efficient heating and cooling year-round. This service is crucial for maintaining comfort during Knoxville’s annual Boomsday Festival on the riverfront and the busy holiday season in Gatlinburg.

Plumbing Inspection

Plumbing inspections help prevent issues common in areas with older infrastructure, such as parts of North Knoxville or around the University of Tennessee campus. The inspections can identify problems before they lead to significant water damage, a concern for homes in many Knoxville neighborhoods.

Detailed Areas Served

The company’s primary service zone includes central Knoxville neighborhoods such as Downtown, Old City, Fort Sanders, and South Knoxville. The extended service area comprehensively covers over 60 municipalities and communities across East Tennessee, including Maryville, Farragut, Alcoa, Lenoir City, Jefferson City, Pigeon Forge, Gatlinburg, and Loudon. The team’s operational familiarity extends to the distinct infrastructure characteristics found in mountain towns, lake communities like Tellico Village, and developing suburban corridors.

Company History and Local Roots

Originally operating as SKMES, the company has been part of the East Tennessee community for more than five decades. Its growth has mirrored the region’s expansion, from serving the core Knoxville market to establishing a broad service territory across multiple states. The local operation maintains a 50,000 SqFt fabrication shop and utilizes advanced CAD/BIM capabilities, supporting major projects for institutions like the University of Tennessee and businesses in the downtown commercial district.

Leadership and Team

As part of Comfort Systems USA, a national leader, the Shoffner team holds the necessary contractor licenses for Tennessee and surrounding states. The local team of over 550 trained specialists includes many long-term East Tennessee residents, providing deep institutional knowledge of local building codes and utility standards from KUB (Knoxville Utilities Board). Many technicians hold certifications specific to regional requirements.

Community-Specific Specializations

The business has developed specializations directly relevant to East Tennessee residents.

• Upgrading electrical panels in homes built during the 1960s-1980s construction booms in West Knoxville suburbs.
• Providing HVAC solutions that handle high summer humidity and the occasional cold snap that strains heating systems.
• Efficiently navigating permit processes with local offices in Knox County and surrounding jurisdictions.
• Maintaining a 24/7 service department with dispatch protocols adapted for the geography, including timely response to areas like Pigeon Forge during peak tourist seasons.

Local Reputation and Reliability

With a half-century of operation, Comfort Systems USA Shoffner has established a reputation for reliability in the Knoxville area. The company’s longevity exceeds that of many market entrants, leading to patterns of repeat business and referrals throughout communities from Clinton to Dandridge. The business consistently meets Tennessee state and local code requirements, a record verified through successful inspections. Its operational model is adapted to the region’s challenges, maintaining a large fleet and specialist network to serve a widespread and varied territory effectively. For professional plumbing in Knoxville, TN, HVAC, and electrical services rooted in local expertise, Comfort Systems USA Shoffner is a documented community fixture.